Responsibilities:
? Conduct screening interviews to determine the need for a drug and alcohol assessment and for emergent care services in the specific areas of detoxification, prenatal care, and psychiatric care;
? Make referrals to appropriate health and human services agencies as needed based on the outcome of the screening interview
? Conduct confidential, quality assessments, that are gender-responsive and trauma-informed, utilizing PCPC criteria to determine the appropriate level of care;
assessments may be conducted in the community or at our facility
? Use a strengths-based and trauma-informed approach to work collaboratively with clients and internal and external Connection treatment team members to help support clients in their treatment and recovery
? Provide clinical consultation to referral resources, Mentors, family members, and others to help support clients in their recovery
? Work closely with clients to engage them in the decision-making process and help them understand the benefits of assessment and accessing the appropriate level of care as indicated
? Collect and review referral information upon assignment of clients from the referral source and consult with others as needed to support coordination of services and
scheduling of client interviews
? Coordinate with the Intake Coordinator as needed to contact clients to confirm appointment dates, times, and assessment locations
? Collect information from collateral resources to aid in determining diagnosis and need for treatment
? Based on assessments, make referrals to the most appropriate programs and agencies in an effort to help clients access the right level of care to best meet their treatment needs
? Assist clients with scheduling an admission or first appointment date at the program or facility where they are referred
? Monitor client access to and involvement with treatment and other providers to help address barriers to treatment and the recovery process; follow up with client within seven days of referral to assess process and client’s satisfaction with adjusting to the program
? Model and support health and wellness activities and healthy coping skills for clients
? Provide transportation for clients to intake and other appointments as needed
? If client is admitted to one of our programs, coordinate the admission and intake with the appropriate staff to ensure a timely and smooth transition into treatment; if client is referred to a program of another agency, forward all required documentation to that program
? If client does not keep assessment appointment, follow up by phone, mail or email and offer to reschedule the appointment
? Work collaboratively with client’s funding sources to obtain initial authorizations for reimbursement for intervention and recovery support services
? Work cooperatively with the legal system to ensure coordination of services including Court appearances when appropriate
? Complete paperwork requirements and maintain quality, up-to-date clinical records, including Outcomes Survey information and information for invoicing; enter necessary information into our electronic medical records system
? Consult with supervisor and/or our psychiatrist as needed
? Maintain working knowledge of other drug and alcohol treatment agencies and programs and a list of resources that can be shared with clients
? Remain in compliance with internal and external policies, procedures, regulations, and standards, including all of our policies and procedures and Quality Assurance Plan, DDAP requirements, State Licensing standards, County Monitoring requirements, and managed care regulations
? Participate in all assigned meetings, staff development, and training as required
? Provide back-up assistance to Therapists with group therapy and psycho-education groups as necessary.
Requirements:
? Diploma in Social Work, Counseling, or related field with two or more years in an AOD or mental health setting
? Combination of comparable skills, experience, and education
? Experience in a woman-centered treatment environment or with gender-responsive care preferred
? Understanding and supportive of a trauma-informed system of care
? Experience with trauma-informed services, cognitive behavioral therapies including DBT, and motivational therapies including the use of incentives preferred
? Personal recovery experience not required, however, knowledge of recovery support systems and 12-Step programs preferred
? Strong interpersonal and engagement skills
? Strong organizational and time-management skills
? Excellent written and verbal communication skills
? Strong computer skills required; experience with EMR system a plus
? Ability to support the agency’s mission and philosophy, and demonstrate sensitivity to cultural diversity and workplace harmony
? Value for and ability to deliver excellent customer service
? Self-directed and flexible to meet the needs of administration and management
? Valid driver’s license, use of a reliable vehicle to transport clients and families and documentation of required vehicle insurance.
Applications are invited from qualified persons for the above vacant position.
