Admin Assistant At Alternate Doors

Our client in the insurance industry is currently looking to hire an Admin Assistant to be based in Utawala.
Responsibilities
New & Renewal Business
Prepare quotations
Send proposal forms and requirements
Follow ups to close business
Schedule meetings for clarification
Scan and save renewal notices in the computer.
Send renewal notice emails to specific clients

Customer Service
Quotations
Prepare stickers and cover notes
Request for policy documents/ endorsements and dispatch
Premium follow up
Valuation reports follow up
Banking and receipting

Filing & Recording
Each business should be recorded on production book accordingly
Update receipt numbers after every transaction
Scan and save clients documents, receipts e.t.c
File documents in respective files
Update data base – various companies

Responding to Emails & Calls
Respond to emails/ calls received
Do emails for reminders, follow ups

Claim Processing
Report a claim to claims department
Send the clients claim form and list of required documents
Submit relevant documents once received
Do follow up on claim status
Request for release letter (motor vehicle)

Qualifications
A minimum of Diploma/Certificate in Secretarial Studies and/or Business Administration
At least 6 months to 1 year of experience in the insurance industry
Insurance Knowledge
Certificate in Office Management– added advantage
Proficient in the use of Microsoft Office Suite and packages
Telephone efficiency and very well spoken
Client Focus