Analytics And Insights Manager – Direct Sales

Reporting to the Executive Head: Digital and Data, the role holder will focus on deriving insights to drive eCommerce sales from our eCommerce generated data, internal customer data and the market data across Rest of Africa (RoA) markets. The insights generated will feed back into the eCommerce and digital product development teams.
Minimum Requirements :
Post graduate degree/qualifications in data analytics (will be an added advantage)

5 years of digital product development.

5 years of digital sales / cross-selling experience.

5 – 7 years of project management experience (with 3 years being agile project management experience).

5 – 7 years of experience in Financial Services and/or eCommerce.

Responsibilities

Setup and/or enhance web analytics tools to track eCommerce metrics (users, leads, revenue, conversion rates etc.) and user behavior on the digital platforms.

Design and prepare reports for all eCommerce metrics for various online platforms.

Analyze the digital platforms and raw data sources in the businesses.

Analyze the single customer view and build on this with a focus of creating commercial value from this.

Provide insights and analytics on the various products and customers.

Define customer and product segmentation based on the eCommerce target audiences and current customers.
Method of Application :

Interested candidates who meet the above requirements are requested to apply for the role.
Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.
ONLY short-listed candidates will be contacted.

Job Requirements
Required education
: Post-graduate education

Required relevant work experience
: 5 years

Required languages:
English (Spoken: fluent | Written: fluent)
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