Area Administrator

Area Administrator
Company:

Mobisol


Area Administrator

Details of the offer

The Area Administrator (AA) is responsible for assisting the Area Manager in the Area Operations. The AA focuses on generating revenue by achieving sales targets, scaling operations in the Area and guaranteeing high quality customer loan portfolio; optimal cost Area operations, which are in line with the national strategy.

Responsibilities

Implementing the sales operational strategy for the Area, as well as alignment with the national sales targets and strategy
Implementing the Area Sales and Marketing campaigns in liaison with the marketing team as well as adopting those initiated by other Areas

Recruiting Sales Agents, Organizing sales activities and functions in the field to achieve targets, Selling, revenues and desired quality of sales

Taking actions to correct sales target and operational shortfalls

Implementation of operational management strategy, including educating Team members in applicable policies, guidelines, processes and procedure so that it can be reciprocated downwards

Providing information to customers about Mobisol products and services and the appropriate use of the Solar Home System (SHS)

Completing the customer qualification check via the Mtawi online application

Filling in and explaining the customer contract, and ensuring the required documents are valid and complete

Finalizing sales through the physical handover and its documentation using Mtawi

Providing IT contact information for customer to arrange appointment for the SHS's installation & explaining after-sales service to the customer

Displaying Mobisol SHS and appliances as instructed and ensuring a shop appearance in line with MobiShop-related guidelines

Organizing all documents in designate folders (logistics documents and customer contract)

Reporting hub/Area expenses to the Area Manager

Updating the inventory (daily) and reporting it to the MobiShop Administrator and the Supply Chain Team & Monthly Physical Stock taking

Together with respective HoD and HR, staff planning and recruiting, with special focus on recruitment and retention of Sales Agents

Adapting Companywide policies to Area realities and ensuring smooth information flow

Reporting the progress of Area related activities to the Area

Representing Mobisol within the Area and to third parties

Assist in assessment of risks involved with new initiatives, ensuring deadline compliance and readiness to handle unexpected situations

Ensuring qualitative and on time installations and maintenance cases

Providing maintenance forecast to Service Network Manager

Ensuring that the SAs/IT/MTs are trained, coached and the quality of their work monitored.

Maintaining inventory of Maintenance Technicians' spare parts stock

Call to client clarifying contractual liabilities; clarify repossession options. Field visits, last ultimatum

Repossession

Gathering benchmark data

Supporting the analysis of causes for portfolio deteriorations
Providing regular portfolio, compliance and routing
Job Requirements
Required education
: Bachelor's degree

Required relevant work experience
: 12 months

Required languages:
English (Spoken: fluent | Written: fluent)
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Source: Fuzu


Area:

  • Sales / Trade Representative - Sales

Requirements


Knowledges:

  • PROGRESS