Business Banker At Gulf African Bank

Reports to:Branch Manager
Job Purpose:
The Business Banker will have a holistic view of all accounts within his/her portfolio, using lead generation and account prioritization to cross sell Bank products and extract value from said portfolio whilst maintaining/ building customer relationship and account information.
Key Responsibilities
To ensure growth of SMEs portfolio (NFI, deposits and assets) through the acquisition of new bank customers.
To actively generate referrals to all business partners in the bank to help meet the comprehensive financial needs of entrepreneurs or borrowing entity.
To effectively manage and expand the relationships with existing SME banking clients and bringing in new business from existing portfolio so as to ensure business growth and continuity.
To grow SME portfolio size (Product per customer, Non-funded income, deposits and assets) by deepening existing customer relationships.
To ensure a clear retention plan for overall portfolio deposits and loans for the segment, to execute this plan in conjunction with the Branch Manager.
To monitor account planning for all clients that will assist in advising on potential financial solutions based on identified needs.
To assist in resolving client queries in a timely and appropriate manner.
To assist in collaborating with product specialists, to deliver effective customer solutions.
To ensure fulfillment of minimum customer relationship touch points –e.g. 1 visit every quarter and 1 call and email a month depending on customer segment.
To prepare and submit all reports that may be required by the management summarizing individual and team loan activity.
To have a clear understanding of relationships, their life-cycles and the various product offerings that can be given to the customer.
To evaluate credit proposals and ensure the credit applications process on a timely basis within the bank’s set turnaround times.
Maintaining/updating customer data on parameters such as Business turnover/directors details etc .
Prudently manage asset book and ensure minimum Portfolio at risk

Qualifications, Experiences & Personal Attributes
Qualifications
Bachelor’s degree in a Business related field
Experience
Experience in Banking and a good knowledge of bank products
3 year experience in managing clients
Excellent interpersonal skill
Excellent communication and presentation skills

Personal attributes
Deciding and Initiating Action
Delivering Results and Meeting Customer Expectations
Entrepreneurial and Commercial Thinking
Persuading and Influencing
Planning and Organizing
Presenting and Communicating Information
Networking skills