Business Manager

Minimum of bachelor’s degree in Computer Science, Computer Engineering or Marketing.

Master’s degree in Marketing/Business Administration or any other related discipline.

At least 7 years’ experience in business development.

Musthave experience in the tech industry.

Entrepreneurship spirit with a can-do attitude.

Strategic and Analytical thinking.

Influencing and negotiation skills.

Responsibilities

Develop a portfolio growth strategy focused both on financial growth for the company and satisfaction for the customers.

Develop and maintain long term customer relationships and cultivate new client relationships.

Shape and win new business through a focus on customer value and the competitive environment.

Develop and implement customer management/communication plans.

Establish an understanding of customer decision drivers, strategies, objectives and buying habits.

Maintain intelligence on market conditions, costing, and trends through industry relationships, research, and active engagement in industry activities.

Create strategies to attracting potential customers and maintain productive relationships with them.

Contributes to and prepares periodic marketing plans and reports to the Head of African Market in line with departmental sales target to achieve set goals.

Lead the client proposal process including, proposal development, commercial and contractual terms, proposal presentations and contract negotiations.

Execute marketing strategies to meet and exceed the set revenue targets.

Initiate and execute marketing activities to prospective clients, following up on leads and converting to sales.

Deliver presentations and demos to prospective clients in line with growth objectives in order to create product awareness and convert to sales.

Effectively manage client relationships by attending clients’ meetings, serving as an interface between clients and the technical team and ensuring that approved Service Level Agreements are adequately met.

Assist in the execution of marketing campaigns, events, digital marketing, and PR.

Provide first-line support to clients based on the terms of contracts to achieve prompt resolution of customer complaints.

Keep accurate and up-to-date records of customers in line with company requirements to ensure an accurate database of clients in the portfolio.

Job Requirements
Required education

Required relevant work experience

Required languages: