Job Objective
To administer the network inventory, provision, record and audit resources. Plan, forecast, report and initiate capacity across the network.
Key Duties & Responsibilities
Design, develop and implement network automation solutions for configuration, provisioning, monitoring and troubleshooting across NNIs (Network-to-Network Interfaces) and system integrations
Integrate network automation solutions with B/OSS platforms, ensuring seamless interoperability with existing systems
Own and manage service records, including ODF, port and supplier records
Implement Moves, Adds, Changes and Deletions (MACD) management and control of service inventory
Own provisioning (including allocation, leased lines, client backup and other client network services)
Ensure network changes in the are reflected in company records
Ensure emergency restoration changes are reviewed and either accepted or normalised
Audit and reporting of port and capacity utilisation and trends
Forecast on capacity and raise with management for purchasing when re-order levels are reached
Prepare BOD reports and assist with budgetary planning for capacity
Telecom Expense Management, liaising with Finance
Represent WIOCC as required on submarine cable management sub-committees
Assist with the creation of ad hoc reports as needed
Assist other departments and lead and report on projects as requested
Ensure data integrity of NetSuite
Minimum Qualifications
Degree holder in Electrical / Electronic Engineering, Telecommunications or related fields.
Experience & Skills:
Minimum 4 years of work experience in the telecom industry, including experience in service delivery, sales support, network infrastructure or operations support or similar fields
Detailed knowledge of OTN, DWDM / ROADM, Data (Ethernet, IP/MPLS)
Experience with implementing databases for network inventory records
Experience working with B/OSS systems to maintain accurate and timely network records
Experience with product and technology development cycle, including implementation and deployment
Capable of providing recommendations and options to identify all impacts and costs related to the recommended solutions
Knowledge of subsea cable systems and operating models
Attributes
Integrity, honesty with high ethical standards
Client focused, relationship builder
Boundless, passionate and flexible
Personal excellence, accuracy and attention to detail
Collaborative, achieve results through teamwork and partnerships