Cards Portfolio Specialist

Job Title: Cards Portfolio Specialist Term: 12 months Location: Nairobi, Kenya Division: Africa Reports to: CEO/Head of Cards Relevant experience: Card payments, commercial card, card operations Mandatory requirements: Based in Nairobi ******* yrs experience in card payments business.
Purpose of Job: Seeking to drive card business growth and strategy predominately focused on acquisition acceleration, payments optimization and financial education.
Client needs a resource to be able to manage the card business portfolio and support go to market strategy of the card products.
TASKS Core Job Responsibilities and Accountabilities P L accountability, monitor revenues, costs and profits on monthly and quarterly basis Initiate and run sales and marketing activities in collaboration with channel, marketing and IT teams e.g. Customer acquisition activities Campaigns and promotions Tactical initiatives that would increase revenues of the bank and reduce costs Monitor card portfolio health e.g. card transaction approval rates, growth in spend, credit limit utilization, pricing, etc and take necessary action to remediate negative trends Proactively identify opportunities to optimize portfolios through data-analysis and clear understanding of revenue levers Monitor scheme costs and compliance issues and ensure efficient cost management Work to establish systems and processes to ensure efficient running of the card business from a fraud, operations and sales perspective (this will require working with various functional teams in the organization) Identify acquisition opportunities focusing on cross-sell for the short-term Design the ideal campaigns based on an understanding of the client capabilities and priorities, which may cover large-scale staff and consumer education and training Build business cases to facilitate internal buy-in and approvals for campaigns and product launches Coordinate campaign execution and troubleshoot any issues that may come-up Work with client and Mastercard teams to define new products and optimal CVP Program manage new product launches by coordinating across all stakeholders Report on progress and troubleshoot / escalate issues Implement relevant projects with Mastercard related to Tokenization, virtual cards etc Working with marketing, communication, IT and operations teams to monitor customer experience issues related to: Declines Fraud Chargebacks Address technical issues with card products with the relevant operations and IT teams Knowledge and Experience Qualifications/ expectations required: Proven experience in card products business development in retail banking Strong analytical, communication, leadership, and stakeholder management skills.
Ability to manage end-to-end card product launch or revamp projects independently.
Knowledge of market trends, opportunities, and product launches in the payments market Experience in communicating and interacting with senior stakeholders for periodic updates.
Excellent verbal and written communication skills and the ability to multi-task in a fast-paced environment.
Bachelor's Degree in appropriate field of study or equivalent work experience Ability to work with various functional departments across the banks to get things done Mandatory Skills** Must be on client site/country Card project implementation and management Deep knowledge of Card business and payments Based in Nairobi Kenya ******* yrs experience in card payments business/project implementation