Center Operations Manager - Kenya At Africa Healthcare Network

About the jobThis role will be responsible for overseeing inventory management and billing for several dialysis services within a region/s.Responsibilities·Perform daily checks of NHIF forms and receiptsReconcile all the bills and prepare billing report for Regional Operations Manager/ Director.Oversee the installation, inspection and validation of billing systems and other operating software necessary for center-level activities.Work with hospitals to resolve rejections from NHIF and any other billing issuesSupport regional management to formulate and implement ways through which the company can get feedback from patients, ensuring that their clinical and personal concerns are addressedParticipate in the recruitment, onboarding, training and evaluation of Center Heads and Center Administrators.Work with the Regional Operations Director to approve overtime for all Center LeadsParticipate in development of protocols for different tasks under the center operations docket and emphasize on upholding these protocols e.g. inventory counts and billingWork with regional management to ensure positive patient outcomes throughout all the centersFollow up with center teams to ensure inventory check is carried out as per scheduleCheck the order level tracker and inventory usage calculator for discrepancies and follow up to ensure adjustments are made accordinglyQualificationsBachelor's degree and at least two years' experience in a Hospital Set up.Proficiency in MS Office applicationsAttention to detailAbility to work under minimum supervisionAble to collect, read and interpret data - assessing for errors, trends etc.Passion for AHN's Mission