Job Summary
The job holder is responsible for accomplishing the set goals within the Division with respect to Taxpayer Education Programmes
Minimum Qualification:Bachelor
Experience Level:Senior level
Experience Length:7 years
Job Description/Requirements
Key Performance areas
Managerial / Supervisory Responsibilities
Supervision of day-to-day operations of Taxpayer Education.
Management of Taxpayer Education Section funds, property and affairs.
Coordinate training of staff and stakeholders on new tax administration measures.
Operational Responsibilities / Tasks
Administration, organization and control of the staff of the Division.
Maintain contracts for services/goods requiring the same in the Division.
Strategic planning and leadership in attainment of the Taxpayer Education strategic goals and objectives.
Chair the corporate Taxpayer Education Committee
Preparation/Approval of proposals for all the Division’s activities.
Respond to correspondences, approvals, comments or guidance on various activities on a day-to-day basis
Develop/Implement Taxpayer Education programmes for learning institutions.
Develop/Implement stakeholder and sector-based taxpayer education activities.
Develop awareness strategies for KRA staff on tax policy, legislative changes and recent reforms undertaken by the Authority.
Coordinate development and implementation of KRA Internal Standards and Taxpayers Charter.
Ensure that all goods/services sourced by the section are procured
in accordance with procurement regulations and that they meet in the
required specifications.
Develop and implement educational programmes for professional bodies & institutions.
Respond to general tax queries from taxpayers and other stakeholders.
Develop programmes to educate and keep taxpayers and stakeholders through mass and direct media.
Develop and publish clear and explanatory materials to keep taxpayers up-to-date.
Coordinate the annual taxpayers’ month activities and steer taxpayers’ week secretariat
Sensitize taxpayers on their rights and obligations.
Provide continuous feedback to revenue departments regarding recurring problems and recommended solutions.
Job Dimensions:
Financial Responsibility:
Development of budgets
Implements approved budgets
Prepares financial and budget reports
Responsibility for Physical Assets
Responsible for physical assets assigned by the institution.
Provides oversight for the physical assets in the department.
Decision Making:
Makes strategic, operational and financial decisions.
Assign work to subordinates.
Monitor subordinates work performance.
Appraise/evaluate subordinates performance.
Working Conditions:
Works predominantly within the office.
Job Competencies (Knowledge, Experience and Attributes / Skills).
Minimum Academic Requirements
A Bachelor’s degree in Business Management, Business Management, Commerce Education, Marketing or Communication.
Membership to professional Association
Marketing Society of Kenya (MSK)
Chartered Institute of Marketing (CIM)
Public Relations Society of Kenya (PRSK)
Institute of Certified Public Accountants of Kenya (ICPAK)
Minimum years of relevant experience.
At least 7 years work experience with 5 years in a senior management role.
Need to know:
Analytical skills
Organisational skills
Computer proficient
Strategic management
Excellent editorial skills
Attributes:
Interpersonal skills
Time management
Communication skills
Team player
Leadership skills
Networking skills
Work under pressure
Competencies
Demonstrated experience in driving education programmes to enhance adoption of products and services.
Demonstrable ability to create- and deliver compelling, result
oriented and engaging communication presentations that effectively
change consumer behaviour and enhance business objectives
Content Development – Well skilled with demonstrable experience and
leadership proficiency in the development of communication materials or
lead others in developing drafts of communication materials.
Strong conceptual and research/analytical skills - Has the ability
to think strategically and rapidly analyse and integrate diverse
information from varied sources into conclusions and recommendations.
Communication Strategy, Planning, and Execution - Has moderate
experience in and/or demonstrates a working or functional proficiency
level sufficient to lead the planning, development, and execution of a
communication strategy
Intuitive ability to lead and/or follow throughout the organization.
A collaborative leader, with ability to work vertically and
horizontally to deducted necessary information to drive brand
communication
Industry awareness- distils, interpret and/or circulate.
Highly organized. Creative and critical thinker accompanied by an innate ability to find clarity in ambiguity.
Strong oral and written communication skills and capable of interacting with all levels of management.
Note:
All applications from interested and qualified candidates must be submitted online via the process below.
ONLY shortlisted candidates will be contacted.
All applications should be submitted online by4th February 2021.
KRA is an equal opportunity employer committed to gender and
disability mainstreaming. Persons with Disability are encouraged to
apply.
KRA does not charge for application, processing, interviewing or any other fee in connection with our recruitment process.
Job Application Guidelines
Registration:
Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
After registration go to https://erecruitment.kra.go.ke/login
Key in your username and password then click on ‘Log in’ to access your account.
After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
Click on ‘My Profile’ to create and update your profile.
Follow the instructions to complete your profile.
The process will end by clicking the tab “Overview and Release”.
Ensure you click the check box on the page to complete the profile.
Application process:
To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
Click on the Job posting to display the details of the position.
To apply for the position, click ‘Apply’ button at the top of the page.
Follow the instructions to complete and submit your application.
Kindly note that all mandatory fields must be completed.
To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query **********
If
you experience any delay in receiving an email notification at the end
of the e-recruitment registration process, please refresh your email. In
case of any challenge, please send your query to **********
Kenya
Revenue Authority does not charge any fee at any stage of the
recruitment process (application, shortlisting, interviewing, and/or
offer)
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