The house keepers will be responsible for keeping rooms, lobby, hallways, and the other premises clean at all times.
Experience Level:Mid level
Experience Length:3 years
Answer immediately to request from guests, as well as from other departments
Load cart with supplies such as linens and move it to the required area
Enter guest rooms by adhering to proper procedures and ensure they are vacant
Replace used amenities in guest rooms.
Provide clean linens and terry for dirty ones.
Fold terry, make beds, and ensure bathrooms are clean.
Take away, room service items, dirty linen, and trash.
Perform check on all room appliances to ensure they are in good working condition.
Adjust furniture, desk items, and appliances when necessary
Dust furnishings and walls and remove marks from them
Carry out floor care duties in hallway and guest rooms, and vacuum carpets
Adhere to all safety, security, and company procedures and policies
Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor
Successfully complete training and certification programs in safety
Ensure flammable materials are properly stored
Keep uniform clean and make sure to appear professional always
Keep proprietary information confidential
Strong ability to pull and push work-related equipment, such as a loaded housekeeping cart over uneven and sloping surfaces
Laundry room experience in operating washing and drying machines.
Ability to bend, twist, stoop, and pull
Ability to sit, stand, walk, or kneel for a long period of time
Ability to manipulate, turn, and grasp objects of different sizes and weights
Strong hand-eye coordination and motor skills
Strong ability to follow verbal instructions
Strong knowledge of cleaning supplies and procedures
Ability to work independently without direct supervision
Possess high school diploma or its equivalent educational level, a certificate in housekeeping will be an added advantage.