Client Sales Supervisor

Extreme Clean ( Bik Investors) is a company that deals with professional car wash and home cleaning services. Our main motivation is to be the disruptive force within the cleaning industry that challenges conventional methods while delivering a world class service for cars, home and areas of operation.

About the Role

We are looking to hire a Clients Supervisor who will be responsible for managing all outlet customer service duties and for delivering an excellent customer service experience to the clients.

Responsibilities
• To report to the Operations Manager
• To welcome in all incoming clients
• To up sell all our packages to the clients
• To key in ALL NEEDED data into the system
• To fill in the customer job cards and organize them in the correct order
• To place the plate number sticker on the customer keys correctly
• To market the location
• To handover the car to the client once it has been cleaned
• To give quality feedback to the operations supervisor
• To send daily sales report
• To do daily banking on time
• To check on customer valuables and ensure they are untouched
• To get customer feedback on the service offered
• To advertise promotional offers to every client

Qualifications/Requirements;

• Certificate/Diploma in any related field would be an added advantage
• 2 years’ Experience in a customer service role
• Excellent interpersonal and customer service skills
• Excellent verbal and communication skills
• Reliable IT literacy
• Good leadership and management skills
• Excellent problem solving skills
Job Requirements
Required education
: Diploma, Associate's degree

Required relevant work experience
: 2 years

Required languages:
English (Spoken: fluent | Written: fluent)
Mandatory attachments
Please have a scan or photo of these documents ready when you start the application:
Self-prepared CV file
- the employer wants to see a CV that you have prepared yourself
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27 days left to apply