Communications Officer

Communications Officer
Company:

Refugepoint


Communications Officer

Details of the offer

Support RefugePoint’s external relations activities by serving as a communication liaison between the Nairobi Urban Refugee Protection Program (URPP) and the organization’s headquarters in the United States. Support RefugePoint Communications team by highlighting the work of the URPP and the stories of refugee clients in Nairobi.

Responsibilities

Writing and general communications
Interview refugee clients and RefugePoint staff and partners in order to create content (written, images, videos), targeted to a US audience, for various RefugePoint publications and projects, including the website, newsletters, grant proposals, fundraising appeals, and reports. Stories will be focused on clients and RefugePoint’s programs.

Respond to immediate requests from headquarters for updates on programs, clients, or events.

Draft content and statistics related to the Urban Refugee Protection Program for quarterly and annual reports.

Track refugee resettlement departures and update Communications Manager during weekly calls.

Manage internal platforms for staff communication (internal staff website, internal staff newsletter).

Assist in preparing for and carrying out donor visits, which will include working with the team to identify clients to visit, and preparing a comprehensive visitor packet and visitor experience for donors.

Maintain an extremely organized system of tracking stories and collected content (photos, videos, consent forms) that is updated weekly.

Participate in frequent (at least weekly) calls with the Communications/Development team in the US.

Social media and website support
Take the raw material collected from the field and create on-brand stories for the website, reports, newsletters, and social media posts. Support the Communications Manager in developing content for RefugePoint’s web, printed, and social media platforms.

Provide assistance in managing and evaluating social media platforms.

Conduct media monitoring on issues related specifically to urban refugee protection and alert headquarters to relevant stories (Google Alerts, etc).

Video and Photography
Photograph clients, programs, and the environment in Nairobi for RefugePoint’s publications, website, and social media.

Film, and at times arrange for videographers to film, material for RefugePoint’s audio/visual needs.

Organize and manage Nairobi’s image library, ensuring that all releases are signed and accessible.

Event Management and Training
Lead internal communications trainings and motivate staff to engage in external relations activities, including sharing stories and highlights from their departments.

Orient newly hired staff to RefugePoint’s Communications policies.

Job Requirements
Required education
: Bachelor's degree

Required relevant work experience
: 3 years

Required languages:
English (Spoken: fluent | Written: fluent)
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