Credit Administration Manager

Reporting to the National Credit & Billing Manager, manage credit administration activities within the credit & billing function to ensure that all processes involved are performed as per the existing company policy and supervise the credit administration staff.
Knowledge and Qualifications
Tertiary education in Business Management or Numerical FieldDegree is advantageous

Kenya market

Kenya legislation

Two to five years in Data and contract management related assignment

Technical Skills
Financial Acumen

Conflict Management

Negotiation

Microsoft Word – Intermediate level

Microsoft Excel – Intermediate level (Advance level are advantageous)

Microsoft PowerPoint – Basic level

ERP system(s)

Google suite of products

Behavioural Skills – Support
Understanding the organizational environment

Understanding the organisation’s goals and objectives

Dealing with changing circumstances

Supporting and working with others

Delivering objectives

Dealing with complexity

Acting professionally

Deliver great customer service

Sharing and co-operating

Responsibilities

Credit Administration
Serve as a credit information resource providing support in financial analysis, credit structure, credit documentation and appraisal requirements and Bad Debt identification.

Provide Administrative processes that enhance debt management procedures and credit collections team in achieving set targets

Monitor proper credit risk and compliance with credit policy.

Clearing both internal and external audit queries related to credit and billing on publication of report

Reporting
Timely reporting of all credit management tools and decisions

Maintain ongoing review of credit management reports

Monitor debt reporting through various credit tracking systems and reports

Cash-flow/Debtor management
Ensure proper allocation of customer receipts as per the remittances

Ensure timely collection of cheques/payments from customers.

Manage documents flow and contracts renewal

Assist credit controllers in the preparation of credit memoranda, debt collection letters

Staff Supervision and Performance Management
Ensure that company objectives are clearly cascaded to direct reports and reviewed regularly

Conducts timely performance appraisals

Implement HR disciplinary process where necessary and as per policy requirement

Job Requirements
Required education
: Vocational school

Required relevant work experience
: 5 years

Required languages:
English (Spoken: fluent | Written: fluent)
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