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Credit Control Officer

Credit Control Officer
Company:

G4S - Kenya



Job Function:

Sales

Details of the offer

Job Summary

Reporting to the Credit Control Supervisor, the Credit Control Officer will be responsible for the maintenance of monthly cash collections performance as per set target and carrying out credit account administration activities as per credit control process.

Minimum Qualification:Bachelor
Experience Level:Mid level
Experience Length:2 years
Job Description/Requirements

Role Responsibility:

1. Cash Collections
Achieve 100% cash collections as per monthly target based on portfolio allocated.
Ensure that customer’s notification of amounts due is sent out immediately the debt fall due.
Apply credit control procedures on assigned portfolio based on the age overdue amount as well as contract terms.
Maintain daily monitoring tracker for cash collections and escalate risk accounts immediately they are identified.

2. Days Sales Outstanding Management
Ensure that the assigned portfolio DSO is maintained within company acceptable range of 30 to 45 Days.
Ensure that actions related to overdue debt within the portfolio are performed within 30 days from overdue date.
Maintain a monthly bad recovery of 2% of bad debt outstanding amount.

3. Credit Accounts Administration
Monitor
daily receipts allocation for assigned portfolio and ensure that
accounts credit position is up to date at the end of each working day.
Continuously
verifies accuracy of debtors ageing of the assigned portfolio to ensure
that no inaccurate customer exposure is presented at any point.
Perform accounts reconciliations and present the reconciled report within 24hrs from the time of request.
Maintain
daily customer call logs in specific prescribed format for future
follow up as well as evidence of number of customers contacted on a
daily basis.
Ensure that debt collection activities are done as per credit control process and policy.

4. Credit Control Documentation
Maintain record of soft copies contracts of the assigned portfolio which are easily accessible on request.
Maintain
trail documents for changes in billable amount for assigned portfolio
in soft copies e.g. termination notices, price increase letters,
addendum contract, temporary work orders.
Monitor contracts’
expiry dates and escalate contracts due for renewal to respective
billing supervisor three months to expiry date.
Maintain up to
date customer credit control file which should include: contracts, PI
letters, demand notices, correspondences, credit notes, suspension
notices, and termination copies

The Ideal Candidate:

Knowledge and Qualifications
Bachelor’s Degree in Business Management or Numerical Field
Kenya market
Kenya legislation

Experience
Two to three years in credit control management related assignment

Technical Skills
Financial Acumen
Conflict Management
Negotiation
Microsoft Word – Intermediate level
Microsoft Excel – Intermediate level (Advance level are advantageous)
Microsoft PowerPoint – Basic level
ERP system(s)
Google suite of products

About the Company:
G4S
is the leading global integrated security company specializing in the
provision of security products, services and solutions. The group is
active in more than 110 countries, and is the largest employer quoted on
the London Stock Exchange with over 533,000 employees and has a
secondary stock exchange listing in Copenhagen. We specialize in
outsourced business processes and facilities in sectors where security
and safety risks are considered a strategic threat.

G4S in Africa:
G4S
is the largest private sector employer and largest security company in
Africa, with operations in more than 30 African countries and more than
122 000 employees on the continent.
In Kenya, G4S employs more than 14,000 people and we have a presence in all major urban centres within the country
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Source: Brightermonday_Co

Job Function:

Requirements


Knowledges:
Credit Control Officer
Company:

G4S - Kenya



Job Function:

Sales

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