Customer Care Assistant

Job Purpose: Responsible for providing assistance to Customer Care office as an interface between internal and external customersSpecifications/Requirements for Appointment;a) Diploma in Customer Service, Public Relations, Hospitality Management, International Relations and Diplomacy, Communication Management, Event Management, Front Office or equivalent qualification from a recognized institution;b) Proficiency in Computer applicationsa) Compiling daily visitors’ register;b) Compiling daily reports;c) Providing relevant information to visitors;d) Responding to visitors’ queries;e) Recording visitors’ personal details;f) Receiving, guiding and directing visitors to designated offices and areas; andg) Issuing visitors’ passes