Customer Service And Marketing Officer

Wednesday, 08:46 Ad ID3093288

Customer Service and Marketing Officer

Nairobi CBD Nairobi Details Employer Kilimani Childrens Clinic Company Industry Health care Work Type Full time Job Level Mid level Minimum Qualification Bachelor Years Experience 2 years Number of Positions 1 Description
This job entails ensuring excellent customer experiences to our clients, content creation and monitoring trends & formulating marketing strategies and hitting agreed on targets. Regular reports on marketing and customer feedback/ experience are required.
Digital marketing knowledge and experience is a must.

JOB TITLE:CUSTOMER SERVICE AND MARKETING OFFICER
JOB TYPE:PERMANENT
APPLICATION DEADLINE:25th JULY 2021

Kilimani Children’s Clinic is an outpatient medical institution specializing in the provision of medical services to children. We seek to recruit an experienced self-motivated and result oriented person for this position of customer service and marketing officer.

JOB PURPOSE
• To ensure impeccable customer experience for each of our clients.
• To monitor trends and devise marketing strategies to meet organizational goals and targets.
• To create and promote brand visibility.
• Devise appropriate communication strategy for the company.
• Create digital content for the company’s digital platforms.
• Coordinate with outside consultants and partners in the company’s marketing and communication activities.
• Monitor and track campaigns to evaluate performance.
• Ensuring production of timely reports as relates to marketing and customer experiences.
• To be the company’s brand guardian and brand champion.
REQUIREMENTS
• A Bachelor’s degree in Communication, Marketing or similar business-related degree from a recognized institution.
• Minimum of 2 years’ experience in a similar position.
• Proficiency in Digital Marketing and content creating software.
• Professional training in Communication and Customer Service.
• Experience in the healthcare industry is an advantage.

SKILLS AND COMPETENCIES
• A good understanding of the healthcare industry in Kenya.
• Relentless attention to customer experience.
• Creative, team player, flexible, ability to communicate ideas effectively.
• Excellent interpersonal, communication and presentation skills.
• Demonstrable talent in media design / content creation.
PigiaMe Disclaimer:
AVOID SCAMS
NEVER PAY TO HAVE YOUR CV/APPLICATION PUSHED FORWARD. Any job vacancy requesting payment for any reason is a scam. If you are requested to make a payment for any reason please report abuse using the button on this page.