Customer Service/Receptionist At Amr Connect Insurance Brokers Ltd

Key Responsibilities:Front Desk Management:Greet clients and visitors in a courteous and professional mannerAnswer and direct incoming calls promptly and efficientlyManage incoming and outgoing mail and packagesCustomer Service:Provide exceptional customer service by addressing client inquiries and concernsAssist clients with general information and direct them to the appropriate insurance professionalsMaintain a friendly and welcoming atmosphere for clients visiting the officeAdministrative SupportAssist in scheduling appointments and managing calendarsMaintain and update client databases and recordsAssist with data entry and administrative tasks as neededCommunicationCommunicate effectively with clients, insurance professionals and other team membersRelay accurate and timely messages to the relevant partiesRespond to emails and inquiries in a timely and professional mannerKey SkillsCommunication skillsReception etiquetteComputer litracySocial/amiableExperience in a similar role