Customer Service Representatives – (Must Be Fluent In Portuguese)

Job Summary

Our client is looking for looking for Customer Service Representatives proficient in Portuguese to deliver a high-quality customer centric service offering to clients across the world.

Minimum Qualification:Bachelor
Experience Level:Mid level
Experience Length:2 years
Job Description

Key Responsibilities
Checking e-mails and answer the most pressing questions of your key accounts.
Update customers details into the system.
Attend a team meeting.
Keep your customer records up-to-date
Answer incoming calls or call customers.
Recommend improvement on processes.
Rewrite your priority checklist to make sure the deadlines of this week are met.

Required
Proficient in Portuguese. Have a degree (preferably in languages) or similar level by experience and an excellent knowledge of English.
Possess excellent attention to detail.
An expert in delivering an excellent customer experience.
Quick to learn new software applications.
Have strong interpersonal skills with excellent written/verbal communication skills
A positive thinker who is used to working meticulously against tight deadlines