Job Summary
BRAC International Holdings B.V. is looking to recruit an experienced and dynamic Digital Transformation Lead - Microfinance to drive digital innovation and implementation of BRAC International Microfinance Digital Strategy in line with business objectives and business needs.
Minimum Qualification:Bachelor
Experience Level:Mid level
Experience Length:5 years
Job Description/Requirements
The jobholder will support BRAC
International Microfinance to drive innovation, and implement and use
digital delivery channels to develop and deliver outstanding products,
customer experience, increase organisational efficiency, and find the
right balance between tech and touch for BRAC’s customers. The Digital
Transformation Lead should also think creatively to imagine new uses for
technology to address access, usage, literacy, security, and other
barriers. The Digital Transformation Lead will be in charge of driving
and coordinating the digitization of BRAC International Microfinance’s
field operations in 6-10 countries is Africa and Asia. Job
responsibilities include but not limited to the following-
Drive the implementation of BI MF Digital strategy on use of
DFS, technology, and digital field tech, and implement it in BI MF’s
portfolio countries.
Work with countries digital managers to develop country specific
digital strategies with the support of the Digital Transformation
Manager, BIHBV
Cooperate with head office and portfolio country IT and operations
teams to implement the digital strategy and work with the teams to adapt
their processes and products accordingly.
Keep an active watch on digital technologies available in the market
that may improve the quality and efficiency of our field operations,
and product and service delivery.
Work with the countries to define implementation plans, including change management aspects, to maximize project impact
Continuous training and handholding of country digital leads and
country teams on value proposition development for digital channels,
piloting and documenting lessons learned
Bring together companies to design, develop, test and refine digital
solutions supported under a structured environment and with ready to
use tools.
Work with other enabling stakeholders, such as regulators,
universities, governments, think-tanks, BRAC’s fundraising teams, and
others to maximize project impact.
Develop and manage relationships with third parties such as digital solutions suppliers, fintechs, developers etc.
Keep an active watch on digital technologies available in the market
that may improve the quality and efficiency of our field operations,
product and service delivery.
Safeguarding responsibilities:
Ensure the safety of team members from any harm, abuse, neglect,
harassment and exploitation to achieve the programme’s goals on
safeguarding implementation. Act as a key source of support, guidance
and expertise on safeguarding for establishing a safe working
environment.
Practice, promote and endorse the issues of safeguarding policy
among team members and ensure the implementation of safeguarding
standards in every course of action.
Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
The ideal candidate for this role should have-
In-depth understanding of the key drivers in a digital
product/emerging technology business. Insight into the way that digital
transformation is affecting the financial inclusion industry and
knowledge of best practices.
Experience in digital project management, including technological
aspects that enable to develop skills in understanding business needs
and transcribing them into functional specifications for a digital tool.
Excellent attention to details and experience in managing multiple projects
Drive, flexibility, resilience and the ability to work under pressure
Ability to effectively work remotely, across time zones and team
locations, as well in person with multiple teams of stakeholders
Strong written and verbal communication skills, and the ability to
translate complex technological implementation language to non-technical
people.
Fluency in English required (spoken, reading and written)
Familiarity and experience with microfinance preferred
Important to have:**
Minimum Seven years of related experience working in financial
inclusion, product development, digital finance,
microfinance/micro-lending, technology for development, payments
platforms with at least three years’ work and/or living experience in
emerging markets. Several years’ experience working with MNOs, fintechs,
microfinance institutions or banks will be helpful. Substantial
exposure to DFS strategy development and management, with direct
exposure to top management strategy formulation and decision making will
be added advantage.
Additional information:
Location:Nairobi
Starting date:Negotiable
Type of contract:Contractual Employment for 2-year, renewable
Travel requirement:Up to 25%
If you feel you are the right match for the above mentioned position, please follow the application instructions accordingly:
Please submit a motivation letter and updated curriculum vitae ********** by 22 January 2021.Kindly mention on the subject line of your email “Application: Digital Transformation Lead – Microfinance”
Company profile:
BRAC is an international development organisation
with the vision of a world free from all forms of exploitation and
discrimination where everyone has the opportunity to realise their
potential. BRAC uses an integrated model to change
systems of inequity through social development programmes, humanitarian
response, social enterprises, and socially responsible investments. BRAC
is known for its holistic, data-driven and community-based programming
and is a global leader in developing cost- effective, evidence-based
programmes in conflict-prone and post-disaster settings and has been
ranked the #1 NGO in the world for the last four consecutive years by
NGO Advisor.
BRAC International Holdings B.V. (BIHBV) is a socially responsible
for-profit organisation, engaging people in sustainable economic and
income-generating activities. The core focus of BIHBV is to provide
microfinance services outside Bangladesh to people who are financially
constrained and marginalised, and people who do not have access to the
financing facilities offered by commericial banks and other non-bank
financial institutions. It does this through its international
microfinance activities (BI MF).
BI MF’s mission is to provide a range of financial services
responsibly to people at the bottom of the pyramid. BI MF particularly
focuses on women living in poverty in rural and hard to reach areas to
create self-employment opportunities, build financial resilience, and
harness women’s entrepreneurial spirit by empowering them economically.
BRAC is committed to safeguarding children, young people and
adults, and expects all employees and volunteers to share the same
commitment. We believe every stakeholder and every member of the
communities we work with has the right to be protected from all forms of
harm, abuse, neglect, harassment, and exploitation - regardless of age,
race, religion, and gender, status as an individual with a disability
or ethnic origin. Therefore, our recruitment policy and procedure
include extensive background checks and disclosure of criminal records
in order to ensure safeguarding to the fullest extent.
BRAC is an equal opportunities employer
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