An international company that provides socially responsible business process outsourcing solutions to help make good businesses great. They are seeking to hire aDirector of Technologyto join their team.
The Director of Information Technology is accountable for the IT environment .
The role leads the selection, implementation, and maintenance of the necessary technologies to cost effectively support the business’ needs. Help and advice will be provided to all levels of staff and customers to ensure maximal use of the chosen technologies.
?Analytical—use intuition and experience to complement data.
?Problem Solving—identify and resolve problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
?Project Management—develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team
activities.
?Leadership—exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback
from others; Gives appropriate recognition to others.
?Ethics—treats people with respect; Keeps commitments; inspires the trust of others;
Works with integrity and ethically; Upholds organizational values.
?Safety and Security—observes safety and security procedures; Determines appropriate
action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and
materials properly.
?Initiative—volunteers readily; Undertakes self-development activities; Seeks increased
responsibilities; Takes independent actions and calculated risks; Looks for and takes
advantage of opportunities; Asks for and offers help when needed.
?Innovation—displays original thinking and creativity; Meets challenges with
resourcefulness; Generates suggestions for improving work; Develops innovative
approaches and ideas; Presents ideas and information in a manner that gets others'
attention.
?Security certification preferred
?Bachelor Degree preferred
?3-5+ years IT experience
?Systems thinker. Know how things work. Where processing occurs. What
communications are required. What can go or has gone wrong.
?Excellent communication skills. Ability to explain what’s going on, what we want to
happen, whose help is needed.
?Must like helping others. Your assistance is regularly required for peers, staff, customers
and vendors. Proven mentoring of others.
?Priorities can change frequently. Be able to manage the resolution of urgent issues
without losing sight of longer-term objectives.
Responsibilities
?Manage the department’s goals, priorities, budget and staff.
?Oversee office infrastructure.
?Troubleshoot reported problems quickly and accurately.
?Investigate new technologies that will improve process efficiencies, including managing
implementation and maintenance of technology solutions, including the retirement of old
technologies.
?Manage company’s Information Security program, including selecting and managing
adequate security controls to mitigate assessed risks.
?Perform regular tests of business continuity, incident response and penetration testing.
?Provide operational reports.
?Manage internal programming activities.
?Manage IT vendor relationships.
Job Requirements
Required education
: Bachelor's degree
Required relevant work experience
: 3 years
Required languages:
English (Spoken: fluent | Written: fluent)
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