Evergreen Requisition - Interaction Designer

An Evergreen Requisition is an advertisement for positions that Safaricom PLC hires for throughout the year. It is a way for Safaricom to build a database of qualified, interested individuals for a particular job function so that when there is a need to fill that type of role, the hiring process will be faster. By applying to an Evergreen Requisition, you are expressing your interest for a particular job function within the Safaricom family.
Experience Requirements:
Field, remote and lab testing, heuristic evaluation, A/B testing, prototyping, UX model creation, information architecture and design, excellent verbal and written communication, deep understanding of information design and user psychology, 2 to 5 years’ experience as an interaction/UX designer.
Academic Requirements:A Bachelor’s or Master’s degree in Human-Computer interaction, Computer Science, Computer Engineering, Information Systems, Information Technology, Psychology, Cognitive Science, Anthropology, Information Systems, or any related field.
Responsibilities

Translating research insights into product/feature requirements and/or design recommendations

Clearly articulating user challenges and user needs through use of storyboards, user journeys, experience maps and other UX models

Usability and user experience testing

Creating the interactive layout of products and concepts

Conducting design sprints

Testing and analysing recently released products/features to identify potential areas of improvement

Staying abreast of UX trends and looking for creative ideas and inspiration

Developing interactive reporting dashboards and different types of visualizations

Creating rapid prototypes to validate design concepts with stakeholders

Establishing design principles + UX direction for designers and engineers

Communicating with product managers, engineers, designers and the team at large to ensure that user needs and requirements are considered throughout development.
Job Requirements
Required education
: Bachelor's degree

Required relevant work experience
: 2 years

Required languages:
English (Spoken: fluent | Written: fluent)
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