Experienced Telemarketing Executive

Job Summary

Are you passionate about contacting customers and potential customers by telephone? If yes, Come join our vibrant Sales and Marketing team in Nairobi.

Minimum Qualification:Diploma
Experience Level:Entry level
Experience Length:1 year
Job Description

Job Responsibilities
• Meeting the monthly sales target
• Advises present or prospective customers by answering incoming calls; operating telephone equipment, and other telecommunications technologies.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Contact businesses or private individuals by telephone to solicit sales for goods or services.
• Influence customers to buy or retain product or service by following a prepared guideline to give product reference information.
• Maintains database by entering, verifying, and backing up data.
• Communicate with designated supervisor and provide feedback on a daily basis. Communication include issues raised by clients/leads and how best to address them.
• Keep the clients informed of new products and services.
• Prepare the customer/lead feedback on a daily basis.
• Prompt update of the Customer Relationship Management (CRM) tool.
• Contributes to team effort by accomplishing related results as needed.

Qualifications for the
Telemarketing Executive Job

Bachelor’s Degree or Diploma in Sales and Marketing.
Must have at least 1 year experience in a telemarketing
role preferably in a service industry.
Strong written and verbal communication skills
including assisting in the creation and delivery of sales presentations.
Excellent hands-on experience in MS Office Packages
Strong customer service skills.
Strong strategic, analytical, and organizational
skills.
Knowledge of CRM tool
A master negotiator and inspiring team leader and
achiever of results.
An individual with strong presentation skills, capable
of crafting together convincing and structured proposals to client.

Benefits:

Salary will be communicated during or after the
interview.
Medical cover to be offered upon successful
completion of the probation period.