We currently have an exciting career opportunity forFacilities Coordinator. The position holder will report to theReal Estate Managerand will be based at Head Office in Nairobi.
Job Purpose:
Monitoring, managing and overseeing the services offered to tenants and ensuring equitable distribution and maximization of costs, while ensuring supply of goods and services from external vendors and outsourced services are cost effective, reliable and of high-quality standards.
Key Competencies
Customer focus
Market awareness
Leadership qualities
Team spirit
Ownership & commitment
Entrepreneur spirit
Functional Skills
Capacity to conduct work, show initiative and produce reliable results
Communication and interpersonal skills
Negotiation skills
Procurement skills
Inventory control
Basic Accounting skills
Qualifications
Bachelor’s degree in related Fields
Government Trade Test
Relevant Experience
Minimum of 7 years’ experience in a similar role of which two are in a supervisory level. Knowledge in property management and maintenance.
Responsibilities
Coordinating, facilitating, streamlining and overseeing the provision of services both tangible and intangible and related activities between Jubilee Insurance, tenants, suppliers and service providers
Planning and providing overall supervision and maintenance of the company’s properties and reporting on the same
Procedural administration of service contracts
Facilitating the settlement of utility bills and Invoices to service providers and suppliers on a timely basis
Processing of building expenses and apportioning them as service charge adjustments to the tenants
Ensure necessary compliance to Local authorities and statutory regulatory bodies for Land Rent, Land Rates and NEMA approvals and adherence to (Environmental, Health & Safety (EHS) standards
Facilitating End year Audit with external Auditors
Coordinating and supervising reinstatement and renovation of premises for tenant occupation
Ensure timely servicing and maintenance of equipment e.g. Generators, Lifts etc.
Procuring of quotes for various goods and services and coordinating with Procurement department for supply of the same.
Resolving technical problems and responding to queries and complaints from tenants, Jubilee staff, suppliers and service providers and external parties either verbally or by written correspondence either letter or email within given timelines.
Conducting routine building and equipment inspections as part of ensuring safety and security of tenants and customers.
Overseeing maintenance and support services rendered by the outsourced vendors and keeping maintenance logs.
Ensuring prompt responses to emergencies while following relevant policies and procedures including safeguarding, incident management and Health and Safety emergencies.
Evaluating and processing work orders and maintenance requests and assigning tasks to the concerned vendor or staff.
Developing maintenance plans and implementing them.
Ensuring that all necessary permits and licenses are maintained.
Assessing maintenance procedures and making recommendations for improvement.
Job Requirements
Required education
: Bachelor's degree
Required relevant work experience
: 7 years
Required languages:
English (Spoken: fluent | Written: fluent)
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