Front Office Assistant

Job Summary

Front Office Assistant to attend to valued patients though the entire visit from entry to check-out and subsequent follow -up

Minimum Qualification:Diploma
Experience Level:Mid level
Experience Length:2 years
Job Description

The Front Office Assistant is expected to work under the
supervision of the Programme Support Manager, through the Programme Assistant
and will assist with assigned office duties. He/she will work closely with the
Programmes Assistant to ensure effective management of the front office,
filing, visitor handling, telephone handling, mail handling, tea making and
general office cleanliness. The office assistant shall ensure that the front
office is kept clean, orderly, and up-to-the required customer care standards.
He/she will also work closely with the General Office Assistant and the
Membership Recruitment and Sales Officer to help with delegated tasks. Some of
the tasks shall be administrative and will require a good working relationship
with the Administration Officer.

Qualifications
Diploma,
preferably in Customer Service and Front Office Management, Secretarial or
related field
At
least two years’ experience working in an office environment
Basic
computer knowledge, proficiency in Microsoft Office packages and good
typing skills.
Knowledge
of administrative procedures, clerical actions and experience in sales
will be an added advantage.
Excellent
written and verbal communication skills.
Proficiency
in telephone communication and a good listener.
Strong
interpersonal skills and be a team player.
Ability
to multi-task and work flexibly.

Proven ability to work independently and
effectively with minimum supervision