The Front Desk Trainee will assist in managing front office operations, including welcoming guests, handling inquiries, and providing administrative support. This role is ideal for individuals seeking to gain hands-on experience in customer service and office administration.
Key Responsibilities:
Greet and assist visitors in a professional, courteous manner
Answer incoming phone calls and route them appropriately
Handle general inquiries and provide accurate information
Receive, sort, and distribute incoming mail and deliveries
Maintain cleanliness and organization of the reception area
Assist with scheduling appointments and managing meeting room bookings
Support administrative tasks such as photocopying, filing, and data entry
Maintain visitor logs and ensure proper check-in/check-out protocols
Provide support during events, meetings, or official gatherings
Uphold confidentiality and professionalism at all times
Qualifications
Good communication and interpersonal skills
Proficient in Microsoft Office (Word, Excel, Outlook)
Well-groomed with a friendly and positive attitude
Strong organizational skills and attention to detail
Ability to multitask and handle pressure in a fast-paced environment
Willingness to learn and take initiative
