Guest Room Attendants

Bachelor’s degree or Diploma in Hospitality.

Musthave at least 3 years’ experience as a Room Attendant in a 5-star establishment.

Excellent interpersonal and organizational skills.

Ability to communicate in English & Kiswahili.

Excellent Customer Care Skills.

High level of integrity and confidentiality.

Diligence and self-motivation to meet deadlines.

High level of attention to detail.

Mustbe willing to relocate.

He/she should be energetic, proactive & professional in their work.

Responsibilities

Ensure bed linen is changed and beds made to set standards.

Replacing used towels and other bathroom amenities, such as shampoo and soap.

Maintain clean floors, i.e., sweeping, mopping, polishing, etc.

Dusting and polishing furniture and room artifacts.

Maintain toilets, bathrooms, and hand basins in a clean and sanitary condition.

Ensure room linen is in good condition and any damaged linen is reported and returned to Laundry.

Reporting any technical issues and maintenance needs.

Updating status of guest rooms as per set timelines.

Replenish all the necessary supplies.

Ensure cleaning materials and equipment are returned to the housekeeping stores after work.

Conversant with chemicals used in your work and adhere to supplier instructions and company procedures.

Maintain, the highest standards of personal hygiene and dress, in line with company grooming and uniforms standards.

Be conversant with the Company Products and activities to update guests as needed.

Comply with timekeeping and attendance policies; to report at the workstation on time and allocated work shift.

Job Requirements
Required education

Required relevant work experience

Required languages: