Head Of Cards - Issuing And Acquiring

Head Of Cards - Issuing And Acquiring

Absa Group Ltd

Head Of Cards - Issuing And Acquiring

Details of the offer

With a history of doing business in Africa for over a hundred years, we have a presence across 12 countries in Africa. A career at Barclays Africa promises opportunity and challenge - an opportunity to be part of an organisation that is changing the future of banking, and the challenge to drive the change and lead us into the future.
Analytical Thinking
- Advanced (Meets all of the requirements), Bachelor`s Degrees and Advanced Diplomas - Business, Commerce and Management Studies, Commercial mindset - Senior (Meets all of the requirements), Customer Excellence - Service Management (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Experience in a similar environment at management level, Leading people - Leadership level (Meets all of the requirements), Openness to change (Meets some of the requirements and would need further development)


Job Description

New Business Development

Recruit new key customers at a profitable level

Proactively create and develop business relationships with companies

Work with the branch distribution to ensure the card products are competitive to drive growth

Build close working relationships with Barclays Corporate team contacts and other Group/external key business influencers to create business opportunities

Fully understand the workings of Barclaycard and the pricing and risk strategy.


Portfolio management will involve discussions and negotiations on commercial, technical, operational marketing, and industry issues

Develop and implement Portfolio intervention frameworks including Early Engagement and Continuous Customer Engagement strategy throughout the customer life-cycle

Lead key initiatives including cards pricing strategy/product optimization to drive revenue growth.

Drive segmental spend campaigns for various customer segments across the portfolio and deploy competitive marketing strategies

Institutionalize key activities through outbound telesales team to drive ENR Sales, Insurance Sales, cards delivery

Develop robust card strategies to drive scale in the business

Establish, build and maintain ongoing relationships with customers to develop and protect business income

Develop a deep understanding of the needs and requirements of customers’ businesses

Make sound commercial judgments in order to retain and fully develop customer base

Planning and research

Liase with card schemes research team to get insights to drive growth

Keep abreast with the latest technology or payment models

Highly self-motivated with strong personal time management of day to day activities to maximise return on resources

Maintain and understand the business environment in which the customer operates

Constantly update oneself with knowledge on all products and services offered in the market

Develop strategies to recruit and develop business in line with profit targets

Independently determine, develop and implement strategies and tactics to achieve/exceed sales targets, and combat competitive threats

Governance, Control and Risk

Ensure compliance to Bank controls , policy , service standards and procedures as laid down by the bank

Ensure all mandatory training completed to deadline and understood within given timescales.

All risk events (incidents) or control failures to be escalated, investigated, reported and fixed at root cause to prevent reoccurrence

Successful independent conformance assurance (e.g .RCA, BIA, Regulatory Compliance, PwC)

Job Requirements
Required education
: Bachelor's degree

Required relevant work experience
: 7 years

Required languages:
English (Spoken: fluent | Written: fluent)
Want to see how you rank against other applicants?
Get detailed analysis on Fuzu Instant Feedback
Sign up to learn more

Source: Fuzu


  • Sales / Trade Representative - Sales