Hotel Restaurant Server Vacancy
Emerge Egress Consulting is a HR Management & Training Consulting Firm established in **** based in Nairobi.
In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors.
We partner with clients in various industries and sectors in order to meet their various needs.
Role Objective
Our client, a 4-star hotel, is seeking a Hotel Restaurant Server to join its Food & Beverage team.
This is an opportunity for a confident and service-minded hospitality professional who enjoys interacting with guests and takes pride in delivering smooth, professional, and memorable dining experiences.
Core Duties and Responsibilities
•Welcome guests and provide prompt, warm, and professional table service.
•Take food and drink orders accurately using the hotel POS system.
•Explain menu options, recommend pairings, and actively upsell specials.
•Maintain clean, fully stocked, and correctly set dining tables.
•Coordinate with kitchen and bar teams to ensure timely order delivery.
•Process guest payments, cash transactions, and room charges accurately.
•Handle guest requests and feedback promptly to ensure high satisfaction.
•Complete daily pre-service setup (mise-en-place) and end-of-shift side duties.
•Strictly adhere to hotel standards for service, hygiene, and personal grooming.
Job Specifications and Qualifications
•Certificate or Diploma in Food and Beverage Service, Hospitality management or a related field.
•At least 2 years of experience working as a Waiter, Restaurant Server, or F&B Server.
•Proficiency in hotel POS systems
Key Competencies
•Good knowledge of food and beverage service.
•Professional grooming and presentation.
•High attention to detail, accuracy, and hygiene standards
•Confident, friendly, and professional approach.
•Good communication and teamwork skills.
