The HR Manager will have ultimate responsibility for all Human Resources activities within Kenya and Tanzania, providing strategic leadership overall as well as operational support on key activities. The HR Manager is also expected to lead the development of key HR systems and infrastructure that enable successful country operations, these includes Recruitment and Selection, Performance Management, Training and Development, Policy development, Compensation and Benefits, Talent Management and key areas of Labour Relations. The HR Officer based in Kenya and HR Coordinator based in Tanzania will support this position and be coached and developed by the HR Manager.
Responsibilities
Strategic human resource planning taking into consideration TechnoServe’s current and expected growth trajectory and aligning these to a clear staffing plan. Align with key project deliverables for every program in Kenya and Tanzania and identify resources to deliver
Providing advice on management of staff ensuring clear understanding and implementation of TNS Policies, Procedures and Employment Laws of both countries
Managing the compliance of the country labour laws and liaise with local legal counsels and East Africa HRBP on all compliance issues affecting both HCNs, expatriates and TCNs.
Manage and oversee Talent Acquisition including job description development and annual reviews, advertising and leading targeted searches, short listing and interviewing, carrying out reference checks, and preparing offer letters. Develop and maintain a current database of potential candidates.
Driving and overseeing all Performance Management that includes Annual Performance Appraisal cycle & ensure that evaluations are completed on time. Implement staff PIP's & development needs where applicable as per the performance appraisal and ensuring performance review reports are submitted to management with recommendations for further actions
Developing and implementing a Country Learning and Development programs, these includes new hire orientations and onboarding, compliance trainings and identifying people development needs and clear plans to plug the gaps
Support the Country Director/Manager in managing compensations and Benefits, participating in annual salary surveys. Based on the report, conduct annual review and maintain a Kenya and Tanzania Compensation Structures competitive with guidance from TechnoServe global HR and Country Financial Controllers
Maintain a positive work environment, manage complex employee relations issues, retrenchment procedures if needed, participate in disciplinary investigations and associated hearings, and prepare legal termination letters if required.
Implementation of Employee Engagement Initiatives to facilitate increased staff morale, productivity and retentions across the countries
Maintain Human Resource Information System records and compile reports from database. Responsible for ensuring completeness, accuracy and confidential management of employee records.
In liaison with Country Director/Manager ensure appropriate Safety and Security Guidelines are completed and distributed to all staff and training is conducted for employee safety and security.
Managing local benefits programs e.g. medical cover, insurance, NSSF, Pension Scheme etc. Act as the liaison between local employees and corporate benefits manager.
With the support of the HR Officer/Coordinator managing resident/work permits for expatriates or third country nationals and INGO permit renewal across the countries
With the support of the HR officer managing office administration
Manager, supervise, and provide capacity building to HR staff across the countries
Any other duties as may be assigned from time to time by the supervisors
Job Requirements
Required education
: Bachelor's degree
Required relevant work experience
: 10 years
Required languages:
English (Spoken: fluent | Written: fluent)
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