Job Purpose:
Lead and manage HR functions to support Transnep's strategic goals. Oversee talent acquisition, employee relations, performance management, compliance, and drive culture, continuity, and productivity in the financial and insurance sector.
Key Responsibilities:
Implement and update HR policies, procedures, manuals; ensure compliance with Kenyan labour laws
Manage employee lifecycle: workforce planning, recruitment, onboarding, engagement, separation
Coordinate performance management, appraisals, development planning
Identify training needs; organize learning and development programs
Support disciplinary procedures, conflict resolution, grievance handling
Maintain employee records, contracts, documentation in HRIS
Support payroll: compile HR data, verify leave/attendance, calculate salaries and deductions
Administer benefits: insurance, pension, wellness; point of contact for queries
Prepare HR reports: headcount, turnover, compliance, disciplinary metrics
Ensure HR support for compliance: KRA, NSSF, NHIF, OSHA, regulatory bodies
Participate in audits: provide documentation, clarify compliance and policies
Foster culture: employee engagement, recognition programs, internal communication
Qualifications:
Degree in HR Management, Business Admin, or related field
Certified Human Resource Professional (CHRP) or equivalent
Knowledge of Kenyan Labour Laws and HR compliance
Insurance sector experience (advantageous)
Experience:
Minimum 5 years in HR, preferably in insurance or financial services
Skills & Competencies:
Confidentiality & integrity in HR issues and data handling
Excellent communication: verbal, written, engagement, resolution
Interpersonal skills to build trust, influence, and collaborate
Analytical and detail-oriented: HR data analysis, trend monitoring
Tech-savvy: HRIS, Microsoft Office, digital HR tools
Problem-solving & conflict resolution for a harmonious work environment
Regulatory awareness: labour laws, insurance HR standards, compliance
