The Human Resource Manager is responsible for Human Resource functions which include strategic planning & management, providing consultation to management on strategic staffing plans, budgets, recruitment, compensation, benefits, training and development, labor relations and HR administration. This position will also have primary responsibility for assisting in development, coordination, and implementation of personnel policies and procedures for Church World Service Africa programs. This position also serves on the CWS Africa leadership team.
Responsibilities
. Strategic Planning & Management
Contributes the organization’s strategic planning process
Translates organizational strategy into departmental goals and objectives
Contributes to the development of HR department goals, objectives, and systems
Planning, organizing, and controlling the activities and actions of the HR department
Develop and be custodian of the HR budget
Keeps up to date with HR emerging trends and propose efficient and effective HR systems and processes to the leadership
2. Policy and Management
In coordination with the CWS Global HR, ensures that HR policies and practices are in compliance with applicable laws and regulations for the locations where CWS Africa operates in
Works with CWS Corporate Center and CWS Africa supervisors to develop best practices in human resource management and to ensure implementation in a fair, consistent and transparent manner
Reviews and updates the local SOPs and all other human resource policies as appropriate
Provides supervision, support and guidance to the CWS Africa human resources staff
Develops a recruitment strategy for staff; coordinates interviews and hiring processes; and ensures that newly hired staff members complete all necessary HR paperwork and receive proper onboarding
Manages time and attendance monitoring and oversees the use of HR software
Conducts research and provides recommendations to CWS Africa senior management on HR policy practices and developing staffing needs
Oversees the management of the employee benefits program
3. Staff Performance Evaluation and Training
Develops and implements the CWS Africa staff Performance Management System, including developing the capacity of supervisory staff to implement effective performance monitoring.
Ensuring that all departments are up to date with the performance evaluation process
Continuously review the effectiveness of the performance management system and propose changes where necessary
Assesses CWS Africa staff training needs, develops annual training plans and conducts staff training activities.
Develops training materials and makes these accessible to CWS Africa staff members, including through use of information technology.
In coordination with the CWS Africa Staff Security Coordinator and supervisors, ensures that CWS Africa staff members receive relevant safety and security training.
4. Staff Care
Oversees new staff member welcome and orientation
Ensures that staff members understand and have access to benefits under their health insurance plans
Identifies smart practices on staff care within the international NGO community, and integrates into CWS Africa’s approach
Ensures that the HR unit is accessible and responsive to staff enquiries
Ensures a harassment-free work environment, including through the fair and transparent application of CWS Africa sexual harassment policies
Assists in the administration of employee recognition programs and help plan staff events
Qualifications
Education:
Bachelor’s Degree in Human Resource Management or related area with post graduate qualification/certification in Human Resource Management
Job Requirements
Required education
: Bachelor's degree
Required relevant work experience
: 7 years
Required languages:
English (Spoken: fluent | Written: fluent)
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