Job Summary
The incumbent serves as an Information Management Assistant (IMA) assigned to support the classified or unclassified computer networks and messaging systems as needed. The IMA also may assist with telephone and radio management, circuit and network management, and Diplomatic Post Office (DPO) and unclassified pouch operations as required. The IMA reports to a U.S. Direct Hire (USDH) IT Manager.
Minimum Qualification:Diploma
Experience Level:Mid level
Experience Length:2 years
Job Description
Qualifications and Evaluations
Requirements:
EXPERIENCE: Two years of office management or technical experience is required. Work related experience should demonstrate a high level of organizational skills, ability to adhere to regulations, aptitude for paying attention to detail, and use of IT software and equipment.
JOB KNOWLEDGE:Must have knowledge and professional experience that demonstrates the applicant can acquire and apply the requisite skills and abilities appropriate to Department of State IRM operations. Must demonstrate potential to perform in progressively responsible positions within the Information Management field.
Education Requirements:
• High school diploma is required.
Evaluations:
LANGUAGE: Level IV (Fluent) speaking/reading/writing of English is required. (This may be tested)
SKILLS AND ABILITIES:
• Must have an excellent working knowledge and ability to manage ISC computer systems without long-term assistance.
• Must be able to work effectively in the IT environment, maintain constructive communication when addressing customer requests, and closing out tasks.
• Must be able to coherently document problems, remedies, and write procedures that will be utilized by colleagues.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications:
• All applicants under consideration will be required to pass medical and security certifications.
Benefits and Other Info
Benefits:
Agency Benefits:
• For EFMs, benefits should be discussed with the Human Resources Office.
• The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Please use the following link to view all currently available vacancies and submit applications:https://erajobs.state.gov/dos-era/ken/vacancysearch/searchVacancies.hms
Click on the position to view it’s details.
To Apply
If you don’t have an account yet, please create one using the
instructions below. Login using the password that you created and answer
all the questions. You are required to submit a complete online
application with all required supporting documents by the deadline of
each vacancy.
How to create an account in ERA:
Step 1: Visit:https://erajobs.state.gov/dos-era/ken/vacancysearch/searchVacancies.hms
Step 2: Click the Position Title
Step 3: Click the APPLY TO THIS VACANCY button
Step 4: Click the CREATE ACCOUNT button
Step 5: Fill in the blanks as required.
Step 6: Click NEXT – you will be asked to create
a password. Your password must have at least 12 characters and must
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special character and no spaces. The password will be valid for 60 days and so must be changed before expiry. Answer
three security questions. These are used if you can’t remember your
password. Answer each question in a way that you will easily remember.
Job application
Step 1: Click the Position Title
Step 2: Click APPLY TO THIS VACANCY button
Step 3: Login using the password that you created
You must answer all of the questions, upload required documents and submit.
You will use the same account that you have set up whenever you apply for other positions in future.
