Wednesday, 09:30 Ad ID:2673835
Information Technology Officer
Nairobi CBD Nairobi Details Number of Positions 1 Years Experience 2 years Minimum Qualification Bachelor Job Level Mid level Work Type Full time Company Industry NGO Employer Deloitte in East Africa Description
We are seeking to recruit a dynamic, mature and result-oriented individual to fill the position of a Information Technology Officer within the project.
Company Description
About Deloitte
Deloitte is a leading provider of world-class professional services dedicated to providing value added solutions to our clients. We take pride in our reputation for providing a globally consistent quality service, an integrated approach and world-class expertise. Deloitte is renowned for its innovative and collaborative culture, where talented people work closely with like-minded individuals to achieve collective success.
Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium sized enterprises and the public sector, across three (3) countries in the region: Kenya, Uganda and Tanzania.
A career with Deloitte offers you the opportunity to engage with and work alongside leading corporations within the East African region, and an opportunity to start and grow your career within a dynamic and rewarding environment. You will get the support, coaching and training needed to advance your career in Kenya and within the East Africa market.
Deloitte is seeking to fill various positions under the USAID funded Tujenge Jamii project.
About Tujenge Jamii Project
The Tujenge Jamii project is a five-year USAID funded service delivery project, providing HIV care and treatment, as well as services in the area of family planning/reproductive, maternal, newborn, child, and adolescent health (FP/RMNCAH), nutrition, and water, sanitation, and hygiene (WASH). The project is focused on increasing the use of county-led health and social services in four counties in Kenya, namely Baringo, Laikipia, Samburu and Nakuru.
Program Objectives:
Increased access and demand for quality HIV prevention services; Increased access and demand for quality HIV treatment services; Increased access and demand for quality FP/RMNCAH, nutrition, and WASH services; Strengthened capacity of county health systems, local partners, and communities to deliver quality health services
We are seeking to recruit a dynamic, mature and result-oriented individual to fill the position of a Information Technology Officer within the project.
Job Description
· Provide first line support to end users for PC, server or mainframe applications, and hardware through troubleshooting.
· Simulate or recreate processes to resolve operating difficulties and recommending system modifications to improve performance.
· Interact with networking services, software systems, and applications as appropriate for problem resolution.
· Prepare laptops for deployment and provide training.
· Assist in supporting and training company users about online communication services and client hardware and software operating environments.
· Perform software installations on company computers and configure applications as specified.
· Respond to help desk hotline and maintain accurate information within the Service Now tracking system.
Qualifications
· Bachelor’s Degree in Computer Science, Information Technology or other relevant field.
· Microsoft Certified Professional (MCP).
· Other certifications such as ITIL, MCSE, A+, N+.
· 2-3 years of experience providing end-user support for PC desktop and application software OR installing, upgrading, troubleshooting and repairing personal computers in a network environment.
· Proficiency with MS Office Suite (Word, Outlook, Excel, PowerPoint, Access) and data entry/accounting systems.
· Working knowledge and understanding of a variety of technologies to effectively support end- users.
Additional Information
Technical Competencies
Ability to work in a team. Understand and follow workplace policies and procedures. Demonstrated leadership skills Well-developed computer user skills.
Your role as a leader
At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.
Leadership / Behavioural Capabilities
Living our Purpose - Builds own understanding of our purpose and values; explores opportunities for impact.
Influence - Actively focuses on developing effective communication and relationship-building skills.
Performance drive - Understands expectations and demonstrates personal accountability for keeping performance on track.
Strategic direction - Understands how their daily work contributes to the priorities of the team and the business.
Talent development - Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Our purpose
Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world.
https://www2.deloitte.com/global/en/pages/about-deloitte/articles/impact-that-matters.html
To the successful candidates, the Firm will offer a competitive and performance driven remuneration package, a highly energised team environment comprising individuals who are committed to working as one, producing results and enjoying it.
Please note that candidates that do not attach their resumes and academic credentials will not be considered.
Closing date: 16 April 2021.
We are an equal opportunity employer and do not ask individuals to pay any fees or money as part of the recruitment process.
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