KK Security Ltd provides manned guarding services, canine security, facilities management, cash management, global travel risk management and training to clients throughout East and Central Africa. In 2016 we were acquired by GardaWorld, the world’s largest privately owned security company. KK Security now forms an integral part of GardaWorld’s African network. KK Security maintains a reputation of integrity, diligence and professionalism that remains unmatched across Africa. For over 50 years, we have delivered tailored security solutions to clients using our expertly trained and skilled staff. KK Security operates within seven countries and is headquartered from Nairobi, Kenya: Burundi DR Congo Kenya Malawi Rwanda Tanzania Uganda In conjunction with GardaWorld, KK Security has a global reach into a further 21 countries across North America, the Middle East, Asia and Latin America. Mission Statement To provide safe and secure environments through honest engagement and respect for people. Vision Statement To be the leading security service provider in East Africa.
Organization/Reporting line:
Kenya Kazi Services LtdReporting to Director Risk, Insurance, and Welfare.
Place of work/Travel:
Nairobi – Travel may berequired to GardaWorld’s areas of operations, in particular across East Africa,and occasional travel to our management offices in London, Brussels, Washingtonand Montreal.
Contact and Cooperation:
Internally: Company-wide, including GardaWorld Corporatewith a focus on East Africa Business Unit
Externally: Brokers and insurance industry
Responsibilities
The Insurance Manager willdeliver corporate insurance programs across East Africa. Responsibilitiesinclude compilation of underwriting information; assistance in coverageplacement, management of relationships with third-party service providersincluding brokers, insurers, and other TPAs; loss forecasting; policymanagement; premium allocations and preparation of various loss analyses.
TheInsurance Manager uses relevant knowledge of the insurance industry, insuranceconcepts and associated products, insurance pricing and contracts, underwritingpractices, and/or claims/reporting processes and procedures to protect assets,reduce corporate risk and inform insurance purchase decisions.
Key responsibilities are setout below:
Act as the main point of contact for Insurancefor the East Africa region
Work with Brokers and the business to gather andreview renewal information for East Africa insurance placement
Make recommendations for rating, wording and insurers within the East Africa region to Director Risk & Insurance Director
Identify new insurable risks within the Business and make recommendations for effective management of the risks
Work with the Director Risk & Insurance to report to the organization on cover arrangements, premiums, and recoveries
Review and negotiate contractual insurance obligations placed on the organization
Manage (with the Legal Department) the liability claims notification process to insurers so that the insurers have sufficient information to investigate claims
Monitor and report to the Director Risk &Insurance on the effectiveness of the insurer’s claims handling service
Work with each East Africa HR team to place and manage appropriate medical insurance policies for each region, or as needed
Be responsible for the implementation and management of the claims process and ensure this is being followed by each of the East Africa locations
Be accountable for high profile or high values claims for the East Africa region
Monitor and review claims within each of the East Africa locations to help identify trends
Identify areas for improved risk management practices within the organisation
Work with the Risk Managers in East Africa locations to implement and risk mitigation measures and strategy
Wherever possible, ensure the terms and conditions of contracts are clear and robust in relation to all matters insurance, provide bid and contract negotiation support as needed.
Keep procedures up-to-date and ensure appropriate people are aware and able to follow the procedures as appropriate
Conduct regular reviews of existing processes and recommend changes to the Director Risk & Insurance
Resolve insurance queries from departments and third parties
Deputize for the Group Insurance Director as and when required.
Ensure all policies are filed on the company shared filing system and any necessary certificates of cover are provided by the broker
Competencies:
Excellent written and verbal communication skills with the ability to inspire confidence at all levels within the business
Demonstrates integrity and upholds ethics and values;
Good interpersonal skills
Strong commitment to deliver results and make a meaningful contribution in a team environment
Ability to work under pressure and meet deadlines
Demonstrates a well-organized and logical approach to work
Demonstrate extensive experience handling large projects and knowledge of policy wordings with an understanding of contract law
Ability to analyze complex problems and structure issues for detailed resolution
Understanding of risk management and the ability to persuade others to follow best practice
Authority:
As directed and delegated by Director Risk Insurance and welfare and per GardaWorld Authority Matrix
Experience:
Minimum of 5 years’ experience in a similar role
Bachelor’s degree in Finance, Business or equivalent
Chartered Insurance Institute [CII]qualification preferred
Experience of interacting with national/international financial institutions and insurance counterparts and service providers
Expert knowledge of Insurance management principles, regulatory requirements
