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Intake Customer Care Representative - Must Be Proficient In Portuguese Or French Language

Intake Customer Care Representative - Must Be Proficient In Portuguese Or French Language
Company:

Brightermonday Consulting



Job Function:

Other

Details of the offer

Job Summary

Our client, Cigna, is one of the world’s leading providers of health care, expatriate employee benefits, life, accidental and supplemental health insurance.

Minimum Qualification:Bachelor
Experience Level:Mid level
Experience Length:3 years
Job Description

Headquartered in the USA and listed in NYSE, the Company operates in countries across the Americas, Europe, Africa and Asia Pacific.

Cigna Global Health Benefits (CGHB) is an integral part of Cigna's growing international businesses. Product types include: Medical, Dental, Vision, Life, AD&D, Disability, Travel, etc., sold to groups and individuals. We have approximately 1 million medical members around the world.

YOUR JOB
You are a member of the Integrated Health Team, servicing the International Organisations. More specifically you’ll take part in the CARE team, a team of non-clinically trained staff, and close work together with the CARE teams worldwide (Antwerp – Madrid – Kuala Lumpur – Nairobi). You are responsible for the timely sending of all Guarantees of Payments together with your colleagues. The Guarantee of Payment is a confirmation towards the hospital regarding length of admission, treatment and insured amount.
To be able to provide this confirmation, the following steps are necessary:
You analyse requests for medical treatments and hospitalizations. You verify the patient’s extent of cover, our relationship with the provider, the need for medical review and the costs. You monitor the file from an administrative perspective and work in close cooperation with the Care Coordinators and Case Managers.
You have frequent contacts with medical providers and individual insured, mainly by phone, to obtain all necessary information.
You are the focal point of contact for hospitals regarding all their questions related to the Guarantee of Payment.
All our clients and medical providers are internationally located. Therefore you manage the English language well, both spoken and written.

YOUR PROFILE
You are fluent in English, both spoken and in writing. Proficiency in Portuguese required (French considered an asset).
You have an analytical mind.
You work in an accurate and independent way.
You can work against deadlines.
You are stress resistant.
You are a team player.
You do not need a medical background

OUR OFFER
A challenging job in an international and growing enterprise.
A dynamic, and entrepreneurial company culture that values and stimulates initiative.
Salary 85,000 gross with extralegal benefits and international medical cover.

HEALTHY CAREERS
HEALTHY RETURNS
Headquartered in the USA and listed in NYSE, the Company operates in countries across the Americas, Europe, Africa and Asia Pacific.

Cigna Global Health Benefits (CGHB) is an integral part of Cigna's growing international businesses. Product types include: Medical, Dental, Vision, Life, AD&D, Disability, Travel, etc., sold to groups and individuals. We have approximately 1 million medical members around the world.

YOUR JOB
You are a member of the Integrated Health Team, servicing the International Organisations. More specifically you’ll take part in the CARE team, a team of non-clinically trained staff, and close work together with the CARE teams worldwide (Antwerp – Madrid – Kuala Lumpur – Nairobi). You are responsible for the timely sending of all Guarantees of Payments together with your colleagues. The Guarantee of Payment is a confirmation towards the hospital regarding length of admission, treatment and insured amount.
To be able to provide this confirmation, the following steps are necessary:
You analyse requests for medical treatments and hospitalizations. You verify the patient’s extent of cover, our relationship with the provider, the need for medical review and the costs. You monitor the file from an administrative perspective and work in close cooperation with the Care Coordinators and Case Managers.
You have frequent contacts with medical providers and individual insured, mainly by phone, to obtain all necessary information.
You are the focal point of contact for hospitals regarding all their questions related to the Guarantee of Payment.
All our clients and medical providers are internationally located. Therefore you manage the English language well, both spoken and written.

YOUR PROFILE
You are fluent in English, both spoken and in writing. Proficiency in Portuguese required (French considered an asset).
You have an analytical mind.
You work in an accurate and independent way.
You can work against deadlines.
You are stress resistant.
You are a team player.
You do not need a medical background

OUR OFFER
A challenging job in an international and growing enterprise.
A dynamic, and entrepreneurial company culture that values and stimulates initiative.
Salary 85,000 gross with extralegal benefits and international medical cover.

HEALTHY CAREERS
HEALTHY RETURNS


Source: Brightermonday_Co

Job Function:

Requirements

Intake Customer Care Representative - Must Be Proficient In Portuguese Or French Language
Company:

Brightermonday Consulting



Job Function:

Other

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