It Assistant

The IT Assistant will be responsible for Offering IT support services to end-users, while undertaking other related tasks. He/she will work to improve the proper operations, management and improvement of the Local Area network.
The incumbent will report directly to Finance Officer and work closely with the Senior IT Officer in Nairobi.

Responsibilities

Maintain, and update as necessary, all hardware configurations to ensure optimum operations in all offices, Updates anti-virus, patches & Microsoft updates

Maintain and administer the internal server running on windows 2008 platform (file server, print server, database server) to ensure proper permissions, security and access to appropriate resources and services

Maintain a regular data backup, disaster recovery and perform system repairs and servicing

Provide first –level help desk support services, technical support services, troubleshooting and resolving end-users’ problems

Manage a wireless network for internet connectivity in selected common and meeting areas

Monitoring WAN links performance and ensuring all malfunctions and/or breakdown are resolved

Manage organization Local area network of over 40 plus computers and carry out networking exercise when needs arise i.e. network extensions

Installing and configuring any new hardware/software/New computers and also Systems servicing and repairs

Provide support to the Sage erp and Paresys users

Assist in undertaking inventorying of ICT equipment
Job Requirements
Required education
: Bachelor's degree

Required relevant work experience
: 2 years

Required languages:
English (Spoken: fluent | Written: fluent)