It should be noted that this is a Kenyan Local hire position.
Purpose of the Position:
The IT Assistant will be responsible for Offering IT support services to end-users, while undertaking other related tasks. He/she will work to improve the proper operations, management and improvement of the Local Area network.
The incumbent will report directly to Finance Officer and work closely with the Senior IT Officer in Nairobi.
Duties and Responsibilities
Maintain, and update as necessary, all hardware configurations to ensure optimum operations in all offices, Updates anti-virus, patches & Microsoft updates
Maintain and administer the internal server running on windows 2008 platform (file server, print server, database server) to ensure proper permissions, security and access to appropriate resources and services
Maintain a regular data backup, disaster recovery and perform system repairs and servicing
Provide first –level help desk support services, technical support services, troubleshooting and resolving end-users’ problems
Manage a wireless network for internet connectivity in selected common and meeting areas
Monitoring WAN links performance and ensuring all malfunctions and/or breakdown are resolved
Manage organization Local area network of over 40 plus computers and carry out networking exercise when needs arise i.e. network extensions
Installing and configuring any new hardware/software/New computers and also Systems servicing and repairs
Provide support to the Sage erp and Paresys users
Assist in undertaking inventorying of ICT equipment
Relevant Experience
A Degree in Computer Science, information technology, or related Degree with at least 2 years working experience in a busy ICT
A Cisco Certified Network Associate Certification
Good knowledge of, and experience in computer hardware installation, configuration, troubleshooting and repairs
Good knowledge of Internet technologies (TCP/IP protocol suite, as well as voice-over-IP, Internet routing and Internet security)
Excellent knowledge of office automation software (Microsoft Office Suite-2007,2010,2013,2016)
Fair knowledge of software systems development using, Visual Studio languages, and database management systems (MS SQL Server and MS Access)
Knowledge of Telecommunications Technologies (HF and VHF Radio, Satellite/VSAT, Wireless, Microwave, and Telecommunications Cable technologies) and Networking Architectures for both LANs and WANs would be an added
Good knowledge of Microsoft Windows server 2003/2008/2012 Environment
Good knowledge of Microsoft exchange 2010 server and Sage ERP 300 series
Very good in structured
Personal Attributes
Strong interpersonal skills and a good team player.
High level of integrity, commitment and professional
Ability to tolerate cultural, educational and religious diversity in the work
Excellent communication, organization and presentation
Good analytical and problem solving
Ability to work independently with guidelines and clear
Only shortlisted candidates will be contacted.
“LWF World Service is an equal opportunity employer, irrespective of gender, race or religious affiliation. LWF World Service is a signatory to the Code of Conduct for humanitarian agencies and commits itself to creating and maintaining a safe and protective environment for children.
Our recruitment and selection procedures reflect the organization’s commitment to the prevention of abuse and exploitation of beneficiaries.”
