Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA
Description
We are pleased to announce the following Position in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Director – Information Technology, the position holder will provide IT Planning and Operations leadership in Technology, which covers core Infrastructure, integration, data management, cloud services and service center. The role ensures that systems, services, and infrastructure work reliably and securely. The role holder will work with the senior executive team as well as business and corporate leaders to address the organization’s critical focus on enhancing the customer experience, operational discipline and company-wide areas of scalability and efficiency, performance improvement and service enhancement.
Key Responsibilities
Leads and counsels the Technical and Tribe Leads, Tech Leads, Chapter Leads and other Technical Experts on Capacity Planning, Platform Investments, Business Continuity and Service Availability.
Responsible for determining current and future IT infrastructure, storage and enterprise application needs, overseeing design and implementation of roadmaps to attain desired target state.
Enable, guide and support applications modernization especially through migration to the cloud and on-premise cloud evolution in order to deliver reliable and secure platforms.
Creating functional strategies and specific objectives for sub-functions and develops budgets and frameworks to support the shared services.
Development of a strong cadence with business stakeholders to consistently evaluate the performance against targets, service levels and make appropriate adjustments to meet the requirements of the business
This role leads the alignment of the service delivery strategy with the business strategy.
Responsible for defining and delivering IT Infrastructure, Enterprise Integration, and Enterprise Applications Strategy.
Provide critical input and Deliver the Big Data strategy through building and maintaining the Technical Infrastructure and systems.
Responsible for defining and delivering the Safaricom Cloud Strategy.
Oversight of the Enterprise integration domain, including strategic objective to migrate from monolithic to microservices architecture.
Accountable for proper planning and management of over 7000 IT Assets including Servers, Storage, and Backup devices.
Provide thought leadership on foundational data and technology best practices, compliance requirements and technology evolution.
Develop and lead a high functioning team with a focus on operational discipline and enhancing the customer experience.
Ensures all projects including financial metrics and key deliverables and a consistent communication plan for impacted teams and management
Lead the effort to build out and enhance new work streams geared toward operational efficiency and automation of Digital IT deliverables used during the business lifecycle.
Qualification
Master’s or bachelor’s degree in software engineering, or any other related field
15 or more years of experience in at least three disciplines, such as data engineering and management, application development, middleware, information analysis, database management, core infrastructure or operations in a multitier environment
10 or more years of business experience in strategic and operations planning and/or business analysis
7 years of experience in IT strategic planning, organization design and development
Experience in leading large organization teams in an agile context, operating and influencing effectively across the organization and within complex contexts
Professional experience and knowledge of Digital, Financial Services and Telecommunications industries strongly preferred.
