Role Purpose
The role holder will be primarily involved in supporting IT governance processes, ensuring compliance with regulatory requirements, and contributing to the overall efficiency and effectiveness of IT operations.
Main Responsibilities
Operational
Support the implementation and ongoing maintenance of IT governance frameworks (e.g., COBIT, ISO 27001) under the guidance of senior staff.
Prepare documentation and assist in facilitating reviews during audits and regulatory assessments.
Regularly monitor IT compliance with internal policies and industry standards, flagging non-compliance issues for resolution.
Help coordinate service transitions by tracking tasks and maintaining communication with relevant teams.
Contribute to identifying and documenting IT-related risks as part of risk assessment activities.
Update the IT risk register and provide basic status tracking for remediation efforts.
Assist in drafting and updating IT governance policies, procedures, and guidelines, ensuring alignment with instructions from supervisors.
Collect and report on IT Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) as directed.
Participate in periodic governance process reviews, providing administrative support to identify potential improvements.
Corporate Governance
Ensure IT activities comply with regulatory requirements, industry standards, and internal policies, escalating any issues to senior staff.
Maintain accurate and organized records of IT governance activities to ensure easy accessibility and compliance.
Act as a point of contact between IT, compliance, and business teams for routine governance matters.
Leadership & Culture
Stay updated on basic industry best practices and trends in IT governance.
Act as an advocate for governance initiatives within immediate teams, encouraging adherence to policies.
Participate in discussions on IT risks, contributing observations and supporting a risk-aware culture.
Key Competencies
Basic understanding of IT governance frameworks and standards.
Familiarity with risk management concepts and regulatory compliance.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Qualifications
Bachelor's degree in Information Technology, Computer Science or other Computer related field from a recognized University
Certifications: ITIL Foundation, COBIT Foundation, CompTIA Security+
Relevant Experience
1 years' experience in IT governance, compliance or related fields.
Knowledge of the insurance industry and its regulatory landscape.