About Us:
Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services that were previously unavailable. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.
Thousands of retailers across Kenya, Tanzania, Uganda, and Rwanda use Sokowatch's mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.
Our Vision
Dominate the duka market across Africa by being their #1 partner for all goods and services by 2021. Sokowatch will provide everything a duka needs, no wholesalers or distributors necessary.
Your Mission in our Vision
You develop and build a world-class training curriculum for our teams and ensure standardized implementation across the region
Position:Learning and Development coordinator
Develop and build scalable programs for onboarding, training and promoting growth of all employees across the business's department.
Requirements:
The successful candidate will possess:
Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role
Hands-on experience coordinating multiple training events in a corporate setting
Extensive knowledge of instructional design theory and implementation
Adequate knowledge of learning management systems
Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
Familiarity with traditional and modern job training methods and techniques
Experience with e-learning platforms
MS Office proficiency
Advanced organizational skills with the ability to handle multiple assignments
Strong communication skills
BS degree in Education, Training, HR or related field
Ability to travel as needed
Responsibilities
Map out annual Sokowatch training plans for management, sales, customer support etc.
Plan, organize and Conduct all Sokowatch induction programs by liaising with the People and Culture team on new hires
In liaison with the Head of L&D Design and develop training programs (outsourced and/or in-house)
Market available training to employees and provide necessary information about sessions
In liaison with the People and Culture team, conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
Design, prepare and order educational aids and materials
Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
Gather feedback from trainers and trainees after each training session
Maintain updated curriculum database and training records
Manage and maintain in-house training facilities and equipment
Manage the Company's LMS
Job Requirements
Required education
: Bachelor's degree
Required relevant work experience
: 3 years
Required languages:
English (Spoken: fluent | Written: fluent)
