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Loan Officer

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Loan Officer

Company:

Bfree Africa

Place:

Accounting / Auditing

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Details of the offer

Monday, 13:28 Ad ID:2830719 KES 15,001 - KES 30,000

Loan Officer

Nairobi CBD Nairobi Details Number of Positions 25 Years Experience 2 years Minimum Qualification Bachelor Job Level Entry level Work Type Full time Company Industry Banking & Finance Employer BFREE Africa Description
BFREE is on a mission to revolutionize debt recovery in Africa. We are a young, passionate and Africa's foremost ethical debt collection startup. If you want to have fun while working in a fun environment, earn very well when you perform like a rock-star, and help people improve their financial health, then Bfree is the place for you.

Responsibilities
Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and negotiating suitable payment plans. Following up with clients on previous payment arrangements. Maintaining customer payment records. Responding to customer queries. Maintaining accurate, up-to-date customer account information. Reporting daily progress against targets to the Team Leader.
Requirements
Minimum of 1-2 years of work experience

Previous experience working as a Collections Officer or in a call center.

Familiarity with state debt collection laws.

Fluent in Swahili

Knowledge of payment plans and accounting procedures.

Working knowledge of Microsoft Office Suites.

Excellent communication and negotiating skills.

Good listening skills and superb questioning techniques.

High integrity and moral standards.

Compensation includes: commission, bonus and a health insurance plan
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