Loan Officers - Nakuru

Headquartered in European Union, Mogo Kenya is part of Mogo Finance Group which is one of the leading car financing institution operating in 17 countries and with over 1,000 employees globally. Wide geographical coverage makes MOGO unique in comparison to its competitors and diversifies revenue streams in delivering an integrated set of products in auto financing; leaseback loans, car financing and Boda-boda financing.
We are passionate, ready, and committed to playing an active role in providing our clients with the fastest and most convenient vehicle, Boda-Boda financing and leaseback loans.
We are opening a branch at Eldoret and we are looking for highly talented and result oriented Loan Officers to join our growing team

Responsibilities

Proactively work with leads to achieve loan issuance targets

Process customer loan applications, ensuring quick loan disbursements

Work closely with independent sales agents to generate more leads

Work on individual sales through referrals and other sources

Follow-up with clients who have already visited Mogo branch to finalize loans

Take clients through the various Mogo products and terms (car financing and logbook loans)

Collect and process all necessary documents

Conduct proper KYC and fraud prevention

Enter customer information into Mogo IT system

Remain customer’s point of contact for all questions
Requirements

At least 2 years of relevant experience as loan officer or customer support specialist, or sales specialist, preferably in a financial institution

Fluent in English and Swahili

A relevant diploma or University degree

Knowledge of logbook or consumer loan business is desired

Excellent computer skills

Excellent communication and collaboration skills

Loyalty and integrity

We offer
Competitive salary and monthly performance bonus

Friendly and dynamic work environment

Great opportunity to participate in building up business

No bureaucracy

Support from a professional international team

Opportunity for personal development

Job Requirements
Required education

Required relevant work experience

Required languages:
Mandatory attachments
Please have a scan or photo of these documents ready when you start the application:
Self-prepared CV file
Education certificate