JOB PURPOSE
To maintain an efficient Card Management System
To deliver quality service to both internal and external customers and always provide high system availability.
To provide operational assistance and guidance in IT related areas to the Card Center team and ensure compliance of the card management system with payment associations.
DAILY RESPONSIBILITIES:
Keep track of systems and user related issues and attend to them promptly.
Perform system upgrades and apply system patches promptly received from system vendors.
Advise Card business on systems features and enhancements that may add value to business
Provide technical support in card switch and participate in projects that involve Card System implementation
Ensure 24*7 availability of the card systems as required by users.
MINIMUM POSITION QUALIFICATION
Education- Bachelor's Degree IT/Computer Science/Computer Technology or any IT related
Experience Area 1 (IT) -Minimum 1 Year
Card systems and switch support-Minimum 1 Year
