Manager, Customer Service

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Qualifications
Bachelor`s Degrees and Advanced Diplomas - Communication Studies and Language, Corporate Communications (Meets all of the requirements), Creative and innovative thinking (Meets all of the requirements), Digital affinity (Meets all of the requirements), Effective communication - Advanced (Meets all of the requirements), Experience in a similar environment at junior management level, Leading people - Team level (Meets all of the requirements), Openness to change (Meets some of the requirements and would need further development)

Responsibilities

Communication Strategy: Execute business unit communication strategies to drive consideration and business outcomes.
Develop business unit marketing and communication plans with a clear focus to meeting business objectives. | Campaign proposition marketing execution: Execute 360 integrated communication campaigns that change consumer perception, improve

consideration and drive business outcomes.

| Team management: Manage a team | : | : | : | : | :

Job Requirements
Required education
: Bachelor's degree

Required relevant work experience
: 7 years

Required languages:
English (Spoken: fluent | Written: fluent)
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