Manager, Debt Recovery Unit At I&M Bank

Key Duties / Functions
Remedial & Recoveries
Assessing the level of provisions requirement for all NPA accounts and write offs managed in line with the firm's policies and procedures including approval.
Liaise directly with clients, third parties and colleagues in other departments to maximize collections performance whilst also ensuring good client outcomes
Deal with processing loan workouts, rescheduling and rehabilitation, acceleration of repayments, enforcement and foreclosures, liquidation and administration of assets and collateral and implementation of various forms recovery strategies.
Submission of the required reports to the BCC, NPA & CRMC Committees in a timely manner and working on provisions.
Ensure satisfactory Internal or External Audit Reports including CBK.
Identify accounts requiring collection agency or legal action and coordinate collections with third party contractors.
Monitoring, reviewing and reporting the portfolio performance and ensuring proper asset classification and provisioning for loans and advances as well as the analysis and reporting of the quality of the loan book and arresting negative trends.
Being a member of the NPA Committee, reviewing and following up non-performing accounts, ensuring agreed remedial actions for non-performing accounts at minimal cost.

Governance and Controls, compliance, and Risk Management
Submission for third party empanelment and any CBK approval for the same
Compliance of directives form CRMC. BCC and Board
Review of CBK and IFRS provisions for all NPA customers.
Ensure all management reports are submitted accurately and on time.
Stakeholders' management including various service providers like auctioneers, lawyers, etc

Decision making and accountabilities
Respond to credit internal and external Audit queries and provide action plans and execute recommended actions.
Participate in budget development for the loans and loan loss provisions and department initiatives for NPA accounts.
Assessing and review of suitable recovery measure for all NPA accounts such as restructuring, receivership, administration, sale of assets, etc
In-depth analysis of cash flows and financial of the company for appraisal as per credit request from customer and recommending suitable way forward to CRMC/ BCC.

Clients
Reviewing and recommending and amending the Banks panel of service providers with confirmation from CRMC/BCC, the panels include Valuers, auctioneers, investigators
Review Service level Agreements with the service providers and manage the agreed timelines and processes and quality of work.
Reviewing and recommending the external service providers to be included in the Bank's panel- Valuers
Regular Site visit and discussion with the customers.
Witness on various legal cases on behalf of the Bank
Provision of various responses to Administrator or other stakeholders.

Skills, competencies & experience
Bachelor's degree plus Professional qualification
10 – 12 years of supervisory and managerial experience
Judgement to balance commercial debt recovery and compliance risks to achieve positive outcomes
Advanced credit, financial analysis banking and good knowledge of prudential guidelines
Good understanding of legal risks and laws applicable to Banking and Finance relating to lending and credits documentation.
Maintains the highest professional standards
Excellent communication and leadership skills with an ability to influence at all levels
Excellent organizational skills
Decision making and problem solving
Have a good network in the banking industry and industry knowledge
Proficient in Microsoft Office applications, excel word, PowerPoint