Mechanic & Administrative Assistant Assessment Centre General Insurance

Mechanic & Administrative Assistant Assessment Centre General Insurance
Company:

Old Mutual


Mechanic & Administrative Assistant Assessment Centre General Insurance

Details of the offer

.
·Decision Making,
Telephone efficiency
Client Focus
Information & time Monitoring/Management
·Stakeholders management Commitment
Team Orientation
Initiating ActionTechnical Knowledge-Mechanical
At least 1 years’ experience
Mechanical related certificate/diploma.

Responsibilities

· Manages daily operational (client service and or administrative) delivery within claims department assessment centre including status reports.· To Inspect vehicles engine, mechanical/ electrical and other damages accurately

· Ensuring adequacy of stationery, refreshments in the assessment centre.

· Keep a record of all the vehicles that are received and released from the assessment centre

· Ensure all equipment are functioning correctly in the centre.

· Develops and maintains procedural documentation e.g. service provider documentation, signed SOPs and SLAs.

· Test parts and systems to ensure that they are working properly where required.

· Follow a checklist to ensure that all critical parts are examined and recorded

· Disassemble and reassemble parts where required.

· Carry out vehicle minor stripping to enable assessor view all the damages.

· Explain to clients their motor problems and the repairs done on the vehicles

· Provides input to other areas i.e. client feedback/queries.

· Ensures scrap collected at the centre is properly disposed

Job Requirements
Required education
: Diploma, Associate's degree

Required relevant work experience
: 12 months

Required languages:
English (Spoken: fluent | Written: fluent)
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