Microfinance Manager

Job Summary

Responsible for running the day to day operations, efficient running and growth of the business and managing a lean workforce.

Minimum Qualification:Bachelor
Experience Level:Executive level
Experience Length:7 years
Job Description

The position holder will be Key Responsibilities:

• Responsible for processes procedures and documentations
• Managing the team and ensuring efficiency in operations
• Setting KPIs for the team and responsible for the delivery of the overall outcomes and targets
• Managing team performance and operations
• Ensuring excellent customer service
• Ensuring compliance at all levels
• Observing market trends and advising management
• Preparation and presentation of requisite reports
• Conducting market research and development of suitable products
• Ensuring proper documentations
• Liaising with relevant bodies that support the business

Competencies & Experience:
• Must have knowledge and understanding of how microfinance operations work.
• Experience in setting up systems and processes
• Degree in business related field
• Must be commercially inclined
• 7 years’ experience 3 of which must be in management

Other Desired Skills:
• Unquestionable integrity, confidentiality and professional maturity
• Energetic, drive, assertive and ability to take own initiative, possess a “can do” attitude
• Ability to influence, collaborate and build consensus
• Ability to work under pressure and meet deadlines
• Build and sustain effective relationships within the business
• Excellent communication