Duties and Responsibilities
This is the entry and training grade for this cadre. Duties and responsibilities at this level will entail: taking oral dictation; word and data processing from manuscripts; operating office equipment; ensuring security of office equipment, documents and records; attending to visitors/clients; handling telephone calls and appointments; and undertaking any other office administrative services duties that may be assigned.
Requirements for Appointment
For appointment to this grade a candidate must have:
Kenya Certificate of Secondary Education mean grade C-(minus) with at least C(plain) in English or Kiswahili Language or its equivalent qualification from a recognized institution;
Business Education Single and Group Certificates (BES &GC) from the Kenya National Examinations Council in the following subjects:
Typewriting II (minimum 40 w.p.m)/Computerized Document
Processing II;
Business English I/Communications I;
Office Practice I;
Commerce I;
OR
Craft Certificate in Secretarial Studies from the Kenya National Examinations
Council; and,
Certificate in Computer Proficiency
