Order Processing Officer At Medecins Sans Frontieres (Msf)

Main PurposeThe order processing officer is the first point of contact between SKID and the projects/coordinations supported. He/she receives and manages all orders sent by projects and coordination offices to SKID. After quality check, he/she dispatches these orders to warehouse or procurement team for further treatment. He/she remains in charge of following-up advancement on those orders.AccountabilitiesFirst point of contact for all communication relating to order requests received from the projects/ coordinations.Responsible for follow-up of orders sent by projects and coordinations (sourcing from procurement or from warehouse).Responisble for encoding all international purchase orders.Responsible for management of product codes on behalf of the projects and coordinations.Developing and maintaining good working relationship with supply responsible from projects and coordinations, through regular and proactive communication.Assisting and supporting the supply responsibles of projects and coordinations on orders preparation and managementBe in constant communication with SKID warehouse and procurement teams to follow-up advancement of orders (picking, purchasing, reception, dispatch,…)Filling and archiving essential documents on share point as well as physical files as per MSF policies.Keeping all orders up-to-date in the ERP used by SKID (UniField) with relevant information such as dates and locations.Reporting directly any issue, delay or bottleneck related to orders to his/her supervisor.Preparing and sharing weekly reports detailing situations of each order.Performing delegated tasks according to his/her activity and as specified in his/her job description.RequirementsEducation :Minimum Diploma in supply/Logistics managementExperience: Essential in supply chain management (minimum 2 years) and in organization of supply administration and procedures.Desirable proven understanding of MSF supply processesLanguagesEnglish and KiswahiliKnowledgeEssential Computer literacy, ExcelDesirable UNIFIELD knowledge or ERP softwareCompetenciesExcellent communication skillsExcellent organization skillsService orientedTeamwork, cooperationResults and quality orientationMulti-taskingFlexibilityStress management